Enterprise Controller

Full Job Description

The City of Norfolk is seeking an experienced Enterprise Controller who will be responsible for the financial management of the Parking Enterprise Fund including preparation of the divisional operating budget and year end audit work papers, management of billing and receiving systems, daily supervision of financial personnel, and strategic financial planning. This position currently reports to the Department of General Services. The City is evaluating whether the role should align under Finance to better support enterprise-wide financial oversight.

Coordinates departmental services and manages the administration of the operation’s units. Coordinates the development of unit and departmental budgetary requirements. Directs special projects and daily operations of work unit.

Requirements

The Enterprise Controller is responsible for the financial management of the Parking Enterprise Fund, including budget preparation, audit coordination, billing system oversight, and strategic financial planning.

Key Responsibilities:

• Coordinate financial management functions: develop annual operating budget, prepare year-end audit work papers, monitor capital improvement project expenditures, and provide strategic guidance to ensure sound financial practices.
• Analyze and prepare financial statements, including statements of net position, revenues, expenses and changes in net position, and cash flows with accompanying notes.
• Ensures financial transactions and reports comply with both US GAAP (Generally Accepted Accounting Principles) as well as Governmental Accounting Standards as appropriate.
• Lead internal and external audits: serve as primary contact for auditors, coordinate document requests, ensure timely responses, and timely implement audit recommendations.
• Produces financial analyses, dashboards, and management reports to support strategic decision-making and operational planning.
• Supervise and evaluate accounts payable, accounts receivable and customer service personnel; establish goals, coach team members, foster collaboration, and implement cross-training programs to strengthen operational resilience.
• Streamline processes to improve productivity while maintaining internal controls; develop policies and standard operating procedures; encourage continuous improvement.
• Manage billing systems and customer service functions: implement technologies to enhance billing accuracy, streamline collections, and improve customer satisfaction while ensuring revenues are reconciled and recorded timely and accurately.
• Reconciles bank activities with the financial system regularly and promptly investigates and resolves differences.
• Provides leadership on departmental and special projects: contribute to strategic plans, policies, and goals; participate in committees and teams
  

Qualifications

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Required:

• Five (5) years of experience in accounting

Strongly preferred:

• Working knowledge of U.S. GAAP
• Municipal of government accounting experience

Skills:

1. Excellent verbal and written communication
2. Ability to work under pressure and meet intensive deadlines
3. Strong attention to detail and ability to manage multiple concurrent tasks

Additional Information

Work Schedule:

• Monday – Friday, 8:00AM – 5:00PM, 40 hours per week