End User Service Technician - 61007672
State of South Carolina
RecentPosted Mar 9
✓ Fresh Listing
Posted: March 17, 2026 (1 day ago)
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End User Administrator
State of South Carolina
University of South Carolina
Job Description
Summary
This job involves setting up and maintaining computers and technology for users in the University of South Carolina's College of Pharmacy, including troubleshooting problems, ensuring systems stay updated, and helping with audits and facility maintenance.
It's a full-time role focused on keeping IT running smoothly in an academic setting.
A good fit would be someone with hands-on IT experience who enjoys solving technical issues and communicating well with non-tech staff.
Key Requirements
- Experience in information technology, office automation, or data processing environments
- Knowledge of multiple computer platforms, environments, and technologies
- Skills in IT issue resolution, troubleshooting, and problem-solving
- Familiarity with service desk software and best practices for customer support
- Ability to communicate effectively orally and in writing with customers and management
- Experience in analyzing and diagnosing faults in computer systems
- Ability to plan and implement systems for tracking and resolving IT problems
Full Job Description
End User Administrator
Department: COP College of Pharmacy
Advertised Salary Range:
Part/Full Time: Full Time
About UofSC
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state.
More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort.
In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning.
All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement
Advertised Job Summary
The College of Pharmacy is seeking to hire an End User Administrator to join our team.
This position will install, configure, and monitor computer technologies. Consults with managers, administrators, and committees on installation requirements and system changes.
Aides in troubleshooting and restoring services by analyzing, identifying, and diagnosing faults using established processes and procedures.
Assists in monitoring and maintaining data integrity of server/computer systems. Ensures that updates are applied to server/computer systems promptly.
Will also assist the College of Pharmacy operations liaison by performing audits, renovation planning, and common maintenance issues for the College of Pharmacy.
Minimum Qualifications (Classified and Unclassified positions)
Preferred Qualifications
Experience in information technology, education, office automation, data communications system design, installation, operation, repair, or processing of information in a data processing environment or another directly related field.
Experience with service desk software and familiarity with best practices.
Knowledge/Skills/Abilities
Knowledge of multiple computer environments, platforms, and technologies. Knowledge of IT issue resolution methods and practices, and new and innovative customer support methods and technologies.
Moderately complex to complex problem-solving skills. Familiarity with moderately complex to complex analytical methods.
Ability to plan and implement service desk systems designed to effectively recognize, report, track, and resolve problems.
Ability to communicate effectively, both orally and in writing, with customers, peers, and management.
Job Close Date
04/30/2026
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time.
This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors.
Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by April 30, 2026
The University of South Carolina offers a valuable benefits package including but not limited to:
• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities
Clickhttps://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsc.edu%2Fabout%2Foffices_and_divisions%2Fhuman_resources%2Fcareers%2Findex.php&data=05%7C01%7CKURTRS%40email.sc.edu%7Ceca45df616784275e15908dab2a706ac%7C4b2a4b19d135420e8bb2b1cd238998cc%7C0%7C0%7C638018727680845870%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=j6sQGvabHDZHDmRBFwMrq8P8QCuDmChuJ%2FH5%2F8hDRUw%3D&reserved=0 to learn more about why you should work at USC .
To apply, please visit: https://apptrkr.com/7003465
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
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