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Posted: January 7, 2026 (7 days ago)

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Emergency Services Dispatcher

Defense Logistics Agency

Department of Defense

Fresh

Salary

$46,914 - $60,986

per year

Closes

January 21, 2026

GS-6 Pay Grade

Base salary range: $37,764 - $49,094

Typical requirements: 1 year specialized experience at GS-5. Bachelor's degree + some experience.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves handling emergency calls, dispatching help like police or medical teams, and giving basic medical advice over the phone until professionals arrive.

It's perfect for someone calm under pressure who likes fast-paced work and helping people in crises, with some prior experience in customer service or emergency response.

You'll work in a government call center supporting military logistics in Ohio.

Key Requirements

  • One year of specialized experience equivalent to GS-05, such as answering 911 calls or using dispatch equipment
  • Certification as Telecommunicator I & II and Hazardous Material Awareness within 9 months
  • CPR certification and Emergency Medical Dispatch (EMD) certification within one year
  • LEADS certification within 30 days per Ohio state policy
  • Knowledge of emergency medical procedures and major body systems for initial advice
  • Skills in vehicle dispatching, emergency communication, and operating communication equipment
  • Ability to interpret laws and regulations related to emergencies

Full Job Description

See below for important information regarding this job. To qualify for an Emergency Services Dispatcher, your resume and supporting documentation must support: A.

Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position.

To qualify at the GS-06 level, applicants must possess one year of specialized experience equivalent to the GS-05 level or equivalent under other pay systems in the Federal service, military, or private sector.

Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.

Creditable specialized experience includes: Answering 911 calls Working with emergency services dispatch equipment Providing instruction on emergency medical procedures Interpreting pertinent laws and regulations OTHER REQUIREMENTS: 1.

Incumbent must successfully complete any and all required training, to include being certified at the Telecommunicator I & II levels and Hazardous Material Awareness within 9 months of being placed in this position.

Failure to do so may result in removal from federal service. 2.

Within one year, incumbent must obtain and maintain Cardio Pulmonary Resuscitation (CPR) certification and Emergency Medical Dispatch (EMD) certification. 3.

Within thirty days, incumbent must obtain certification to operate the Law Enforcement Automated Data System (LEADS), in accordance with State of Ohio policy.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

To be found well-qualified as an ICTAP applicant, individuals need to demonstrate practical knowledge of major body systems and diagnostic signs to perform initial emergency medical dispatch (EMD) assistance to callers with medical emergencies; skill and ability to provide advanced EMD life support care advice over the phone to or for the patient until the emergency staff arrives on the scene; extensive knowledge of vehicle dispatching procedures; skill in emergency communication techniques and the operation of communication equipment to accurately obtain and relay information to and from responders.

the emergency staff. health care providers. and other appropriate personnel. Major Duties:

  • Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers.
  • Operates and maintains all Dispatch Call Center equipment, including State Police Systems to obtain criminal background information.
  • Prepares and maintains reports and records relating to emergency responses.

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Posted on USAJOBS: 1/7/2026 | Added to FreshGovJobs: 1/8/2026

Source: USAJOBS | ID: DLADSC-26-12862057-DE