Emergency Operations Specialist

Full Job Description

This role supports the Emergency Management Division of the Office of the Sergeant at Arms, providing comprehensive emergency planning and continuity for the U.S. House of Representatives.

The position supports the operability of the House Operations Center and SAA emergency systems, manages checklists and reference materials, and coordinates with House organizations, Congressional entities, federal agencies, and private partners on emergency operations efforts.

Job Requirements: Bachelor’s degree or equivalent experience. Emergency management, emergency operations (including operations centers), and/or project/program management experience.

Skill Requirements: CORE Adaptability - Ability to deal calmly and effectively with high stress situations and work persistently when facing obstacles.

Ability to work well in ambiguous situations, adjust quickly to change, and easily consider new approaches.

Collaboration - Ability to foster a sense of unity and trust within teams, breaking down silos and promoting teamwork across departments.

Ability to encourage and facilitate cooperation, pride, trust, and group identity. Skill in working with others to achieve goals.

Communication - Ability to convey ideas and information to different audiences through verbal and written means. Knowledge of different writing techniques for different document types and purposes.

Ability to create written documents that are complete, grammatically accurate, and technically sound. Ability to articulate ideas clearly through speech.

Customer Orientation - Values and delivers high quality, professional, responsive, and innovative service to internal and external customers.

Builds and maintains effective customer relations that result in satisfaction; holds self and others accountable for quality outcomes.

Decision Making - Skill in making sound, well-informed, and objective decisions, taking into consideration the potential impact and implications of the decisions.

Ability to commit to action even in uncertain situations. Organizational Awareness - Knowledge of the structure, functions, and dynamics present within the U.S.

House of Representatives and the Office of the Sergeant at Arms. Knowledge of relevant policies and procedures that govern the organization.

Knowledge of how the Sergeant at Arms fits within the broader context of Federal agencies and how it contributes to government functioning.

Planning and Coordination - Ability to organize work, set priorities, and determine resource requirements. Ability to determine short-term or long-term goals and strategies to achieve them.

Ability to coordinate with others to accomplish goals. Skill in monitoring progress in relation to desired outcomes.

Problem Solving - Ability to identify problems; skill in determining accuracy and relevance of information.

Ability to use sound judgment to generate and evaluate alternatives, develop effective solutions, and make recommendations.

LEADERSHIP Leadership skills are not a requirement at entry for this job, but may be required at a later point to fulfill the duties of the job.

SPECIALTY Congressional Awareness & Tact - Knowledge of the internal and external politics that impact the work of the organization.

Ability to maintain a nonpartisan approach when addressing work and interacting with others. Knowledge of organizational and political reality and ability to act accordingly.

Emergency Management - Skill in coordinating and managing resources, protocols, and responsibilities pertaining to the mitigation of, preparedness for, response to, and recovery from an emergency.

Work Schedule: Full-time, permanent. Monday – Friday, 8:30 p.m. – 5:00 p.m. Must be able to work outside of normal business hours, when necessary, evenings and weekends as needed.

Physical Requirements and Work Environment: This job is based in a typical office environment.

Actual weight handled varies, but the role involves handling items including books, documents, and equipment weighing up to 25 lbs.

The incumbent should be capable of meeting physical requirements, which may include sitting, lifting, bending, crouching, walking, and standing.

Security Requirements: Ability to obtain and maintain a Top Secret security clearance. Other Significant Factors: Job requires on-call support. Job requires occasional travel.

Job may be required to report to work in all conditions. Job may require various shifts, extended hours, or weekends.

Applicant Instructions: Qualified candidates should submit a resume and cover letter by 7:00 P.M. on April 24, 2026.

Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview.

Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age.

The SAA is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will.

This position has been determined to be EXEMPT from the overtime provisions of the Fair Labor Standards Act. Employment is contingent upon satisfactorily completing a criminal history records check.

A preemployment drug test is required for positions requiring a security clearance. Veterans’ Preference Information: Hiring for this position is governed by the Veterans Employment Opportunities Act.

**Only applicants seeking veterans’ preference consideration should email saa.veoa@mail.house.gov for further information.

Please note the word “Veteran” in the subject line and note the job title in the body of the email. Major Duties:

Emergency Operations Specialist Emergency Management Division Salary: $84,271 - $90,661 This is a non-supervisory position.

Job Summary: This role supports the Emergency Management Division of the Office of the Sergeant at Arms, providing comprehensive emergency planning and continuity for the U.S. House of Representatives.

The position supports the operability of the House Operations Center and SAA emergency systems, manages checklists and reference materials, and coordinates with House organizations, Congressional entities, federal agencies, and private partners on emergency operations efforts.

Duties: Typical duties include, but are not necessarily limited to: Supports the readiness and maintenance of the House Operations Center (HOC), including the functionality of all equipment, systems, databases, and other technology platforms (e.g., audio/visual, iPads, monitors, computers, and radios, communications equipment, etc.).

Updates and maintains operations center checklists, standard operating procedures (SOPs), concepts of operations (CONOPs), etc.

Manages select databases and software solutions, collaborating with SAA IT to ensure the timely execution of software updates and ensure proper operability.

Supports the development of emergency management Special Event Support Plans.

Supports various program areas, including, but not limited to Information Management and Common Operating Picture (COP) tools (e.g., WebEOC, ArcGIS), Mass Notification Systems, Accountability, Continuity of Operations (COOP) kits, Communications equipment, Critical Infrastructure and Key Resources, and Emergency Transportation.

Researches and proposes solutions for enhancing operational equipment and solutions (i.e., emerging technology, new software solutions, new equipment for personnel, etc.).

Reviews and analyzes reports, documents, project trackers, event calendars, etc. and share information with applicable staff. Attends meetings and shares key takeaways with applicable staff.

Supports development, readiness, and implementation of the House life safety and continuity programs, including support to projects, exercises, and special events, as needed.

Coordinates with appropriate Congressional staff, other Federal agencies, and private sector entities regarding issues, initiatives, and standards related to emergency management and continuity.

Serves as a watch officer in the House Operations Center Duty Program 1-4 days per month. Performs other duties as assigned.