Economic Service Worker Trainee-Human Services-BFA-Region 1-Monongalia Co.
State of West Virginia
FreshPosted Feb 3
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Posted: January 30, 2026 (6 days ago)
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Economic Service Worker-Human Services-BFA-Region 2-Nicholas Co.
State of West Virginia
HUMAN SERVICES - BFA - Region 2 - Nicholas/Webster/Clay
Location
West Virginia, 25305
Salary
$35,702 - $61,628
per year
Type
Full Time
More Social Services jobs →Closes
February 15, 2026More State jobs →
Job Description
Summary
This job involves helping people apply for and qualify for government aid programs like food stamps, Medicaid, and emergency assistance by conducting interviews and managing client cases.
Workers determine who gets benefits, keep track of ongoing cases, and connect clients to other support services when needed.
It's a good fit for organized individuals with customer service experience who enjoy working directly with the public to solve financial and social challenges.
Key Requirements
- Bachelor's degree from a regionally accredited college or university, or equivalent substitutions such as relevant paid experience in client services, customer service, retail, clerical work, or economic services (year-for-year basis)
- Ability to conduct personal interviews (telephone or face-to-face) to gather financial, personal, and social information from clients
- Skills in determining eligibility for programs like SNAP, Medicaid, Emergency Assistance/LIEAP, and School Clothing Vouchers
- Experience maintaining and managing an up-to-date client caseload
- Ability to refer clients to supportive services and agencies as needed
- Capability to obtain repayment from clients for erroneously issued benefits
- Valid driver's license (may be required)
Full Job Description
Under general supervision, perform at the full performance level in processing applications, ascertaining eligibility for, and overseeing a caseload for a variety of economic assistance programs including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Schedule telephone and face-to-face interviews. Competently conduct personal interviews with clients regarding their personal, financial, and social information. Determine eligibility for services, maintain an up-to-date client caseload, and refer clients to various supportive services and agencies when needed. May obtain repayment from clients who have been issued benefits erroneously. Performs related work as required.
Nicholas County
Alternate to posting R2NCFA26010PSA
Click The APPLY Link To Apply Online.
Qualifications
Training: Bachelor's degree from a regionally accredited college or university.Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.
OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.
OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.
OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.
OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.
OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.
OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.
Special Requirement: A valid driver's license may be required.
Additional Information
Probationary period 1 yr.
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