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Posted: February 12, 2026 (1 day ago)

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DSHS HCLA Social Service Specialist 3

State of Washington

Dept. of Social and Health Services

Fresh

Location

Washington, 98504

Salary

$5,666 - $7,622

per month

Type

Closes

March 1, 2026More State jobs →

SES Pay Grade

Base salary range: $147,649 - $221,900

Typical requirements: Executive-level leadership experience. Senior executive qualifications required.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves working in homes and communities to assess the needs of elderly and disabled people, especially those with low income, to help them get services that support independent living.

You'll meet clients face-to-face, create personalized care plans, and connect them with resources while advocating for their rights.

It's a great fit for compassionate individuals with experience in social work who enjoy building relationships and making a real difference in vulnerable people's lives.

Key Requirements

  • Education in social services, human services, behavioral sciences, criminal justice, or allied field (Bachelor's with 2 years experience, Master's with 1 year, or 6-7 years direct experience)
  • One year experience as a Social Service Specialist 2 or equivalent
  • Ability to conduct in-person functional assessments and determine eligibility for programs like Medicaid Personal Care or Community First Choice
  • Skills in developing individualized service plans and providing case management for high-risk adults
  • Experience in client advocacy, crisis intervention, and coordinating with families, facilities, and community resources
  • Comfort with weekly travel and field-based work in residential facilities
  • Proficiency in documentation, authorizing services, and occasional testimony in hearings

Full Job Description

DSHS HCLA – Social Service Specialist 2 or 3

The Home and Community Living Administration (HCLA) is hiring a dedicated in-home Social Service Specialist 2 or 3 to join our Spokane, WA in-training team. This is a one year, in-person, intensive training program for a Residential Social Service Specialist 2 or 3.

This work supports the vision of the Home and Community Living Administration (HCLA) to have seniors and people with disabilities living with good health, independence, dignity, and control over the decisions that affect their lives.

This position is field-based, and travel is a function of the job that occurs weekly. Depending on performance, a flex schedule may be considered after the first six months of training.

In this role, you will have the opportunity to meet with people with disabilities and the elderly, particularly those of low-income, determine eligibility through a comprehensive assessment, and develop a plan of care and eligibility for clients in residential facilities.

Your reward is in knowing that the tailored wraparound services that you provide are effective in the lives of others.

These amazing career opportunities offer you the ability to grow with DSHS and join a dedicated team focused on protecting Washingtonians in Region 1.

Some of what you'll do:
  • Conduct in-person, client-centered functional assessment interviews utilizing a laptop and software, in the client’s residential facility.

  • Determine eligibility for the Community First Choice, Community Options Program Entry Systems, Medicaid Personal Care, or other applicable programs.

  • Develop appropriate ongoing, individualized service plans in collaboration with clients and representatives to meet the needs of the client.

  • As a client advocate, coordinate client needs with families, facilities, and community resources, as well as consultation, networking, family support, and crisis intervention.

  • Provide case management to high-risk adults whose need is part of a service plan developed following an adult protective service investigation.

  • Authorize appropriate services and payments.

  • Document contacts and situations; on occasion, prepare and provide testimony at hearings and legal proceedings.


Who should apply?
Professionals who are committed to advocating for the lives of others and have work experience and education in one of the following:
  • One year as a Social Service Specialist 2.

OR

  • A Master's degree in social services, human services, behavioral sciences, criminal law/justice or an allied field and one year of paid social service experience equivalent to a Social Service Specialist 2.

OR

  • A Bachelor's degree in social services, human services, behavioral sciences, criminal law/justice or an allied field, and two years of paid social service experience performing functions equivalent to a Social Service Specialist 2.

OR

  • Six (6) to Seven (7) years of professional/practical experience working directly in social services, human services, behavioral sciences, criminal law/justice, with an emphasis in specialized case management involving disabled or vulnerable adults.

Note: A two-year Master's degree in one of the above fields that included a practicum will be substituted for one year of paid social service experience.


Preferred knowledge, skills, and abilities:

  • Understanding of Medicaid and/or medical terminology, policy implementation.

  • A high degree of mindfulness.

  • Effective and flexible communication with clients, representatives, and community partners.

  • Conduct work in the home environments of clients, with a diverse caseload.

  • Effective multi-task using strong time management, organizational, and critical thinking skills to meet deadlines, maintain flexibility, and provide solutions.

  • Completion of comprehensive assessments and development of individualized service plans.

  • Understanding of Medicaid and/or medical terminology, policy implementation.


These jobs offer career growth. Experience assisting vulnerable adults is desired, although it is not required. The goal class for this role described above is for a Social Service Specialist 3. We may consider applicants at the SSS2 level, with a training plan to advance to an SSS3. Education and experience are the differences between qualifications at each level and are evaluated by the hiring team. Starting salary depends on your qualifications. Thoroughly submitted application documents will assist in determining your experience and education in this area.

To learn more about DSHS, go to www.dshs.wa.gov.


Ready to start a rewarding career? Apply today!
Along with your application, please include:

  • An updated resume.
  • Three professional references with contact information.

Questions?
Please reach out to DSHS Recruiter Vincent Hamilton at vincent.hamilton@dshs.wa.gov and reference job number #01238.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.


Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.




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Posted on NEOGOV: 2/12/2026 | Added to FreshGovJobs: 2/13/2026

Source: NEOGOV | ID: neogov-washington-5234795