DSHS HCLA Social and Health Program Consultant 4

Full Job Description

WA Cares Fund Social and Health Program Consultant 4

Make a meaningful impact in long-term care policy by embracing this thrilling opportunity.

What is WA Cares Fund?The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives.

Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians.

This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and supports social insurance program.

DSHS’s Home & Community Living Administration (HCLA) WCF is hiring key team members now to assist as we move toward the full implementation of the program.

Beginning in 2026, the innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities.

Your experience, knowledge, and skills make a difference.

What does the Social and Health Program Consultant do?As a Social and Health Program Consultant for the WA Cares Fund, you will play a key role in supporting the successful implementation of one of Washington’s most innovative long-term care programs.

This position provides consultation, training, interpretation, and technical assistance to staff and partners, helping ensure consistent, high-quality application of WA Cares Fund policies and procedures across the region.

You will collaborate closely with regional and headquarters staff, contribute to statewide workgroups, and help shape program guidance, training materials, and quality assurance activities.

Your work will focus on strengthening practice, supporting compliance with department expectations, and improving how services are delivered.

Through ongoing coordination with community providers and advocacy partners, you will also help expand understanding of the program and support equitable access to WA Cares Fund services.

Location: This position has been approved to work a flexible/hybrid schedule based on business needs.

The current expectation is for this position to telework from a home office, but occasional in-person meetings may be scheduled.

Those hired for this opportunity will need to reside in one of the following counties: Yakima, Moses Lake, Grant or Chelan. Some of what you will be doing:

• Provide consultation, interpretation, training, and technical assistance to regional staff and partners on WA Cares Fund policies, procedures, and program requirements.
• Develop, update, and maintain training materials, guidance documents, workflows, and job aids to support consistent program application.
• Coordinate and facilitate training activities, including group sessions and individual support, and monitor training effectiveness.
• Conduct quality assurance and compliance monitoring activities to identify trends, gaps, and opportunities for improvement.
• Review data, reports, and program information to support analysis, documentation, and informed recommendations.
• Serve as a liaison between regional offices, headquarters staff, and cross-agency partners to support alignment and information sharing.
• Participate in statewide committees and workgroups by contributing policy input, planning support, and coordination.
• Collaborate with community providers and advocacy partners to support understanding of program expectations and service delivery processes.
• Attend agency meetings, promote outreach, and travel as necessary.

Who Should Apply? Professionals with either:

One year of experience as a Social and Health Program Consultant 3 or equivalent,

Or
Two years of experience as a Social and Health Program Consultant 2 or equivalent,

Or
A master’s degree in social work*, a health or social science, public administration or a related field; AND four years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs,

Or
A bachelor’s degree in social work*, a health or social science, public administration or a related field; AND five years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.

Or
A combination of professional/practical hands-on experience of nine to ten years, in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.

*Note: A degree in social work must be from an educational program accredited by the Council on Social Work Education.

DSHS partners with people to access support, care, and resources.


Interested?
Please submit a current resume, contact information for three professional references, and a cover letter explaining how their knowledge, skills, and abilities qualify them for this role.

Questions about this opportunity?

Please contact DSHS Recruiter, Georgina Pringle at Georgina.Pringle@dshs.wa.gov and reference project number 2025-09081.The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.

It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.

We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.



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