DSHS HCLA Office Chief of Rates Management

Full Job Description

DSHS Office Chief of Rates Management We’re seeking the next strong voice for the Office of Rates Management and an advocate for best practices and new ideas for Medicaid rates and reimbursement within the Home & Community Living Administration (HCLA).

As the new Office Chief, you will be the face of the Rates Office with HCLA and DSHS executive leadership, the Office of Financial Management, Legislative Staff, collective bargaining, and various external partners.

In your first 6 months as the new Office Chief, you will utilize your strategic leadership skills to take on implementing a second-year supplemental budget, support efforts to build Agency Requests for the next biennial budget, support the Governor’s budget build, understand and support the work of the Adult Family Home Council collective bargaining process, understand and support the work of the Rate Setting Board, and ensure July 1, 2026 rates are implemented.

You will work with Management Services Division (MSD) leadership to plan and coordinate hiring and organizing the Rates Office to be in alignment with MSD goals and priorities.

Fast forward an additional 6 months, the new Office Chief should have a good understanding of the various key dates associated with work done within the office to ensure cost reports are successfully reviewed, rates are modeled correctly, rates are uploaded correctly, and a better understanding of the data needs of HCLA.

You will be able to articulate recommendations for suggested changes to methodologies and processes regarding Medicaid rates and reimbursement.

The Office Chief plays a critical leadership role with high visibility with internal and external stakeholders.

If you want to have a significant impact on the HCLA services to vulnerable people, you will thrive on working in this collaborative environment.

Work Schedule: This position offers flexible hybrid remote work (2 days/ week onsite at the Lacey office and 3 days/week remote work)

Some of what you’ll do:

• Coordinate and plan the work for the Office of Rates, ensuring that the various units in the Office are aware of the various priorities and are working together to achieve those priorities
• Strategic planning around improving the processes and communications regarding Medicaid rates and the impacts they have on providers and clients
• Ensure clear communication with partners and stakeholder groups internal and external to HCLA regarding the services provided, workgroups, and projects
• Act as the liaison for the Rates Office HCLA leadership, Legislative staffers, the Office of Financial Management, and provider groups.

What we’re looking for:Bachelor’s degree in finance, social services, public administration, business administration, or a related field.

Five years of progressively responsible experience in a major social services division or agency, including at least two years of experience supervising professional budget, fiscal management, or data analysis staff in a government setting.

Additional years of paid, professional-level experience in a large and complex organization may be substituted, year for year, for the education requirement.

Preferred:

• Knowledge of the Medicaid program and rate setting principles.
• Knowledge of state and federal regulations and principles of financial management, and state and federal policy concerning budgetary constraints, fiscal accountability, and multiple program interaction in the health and human services field.
• Experience and demonstrated success in supervising and supporting teams.
• Experience working with a political environment and history of working collaboratively with a broad spectrum of stakeholders, including state and local elected officials, other state agencies, local governments, tribal leaders, community-based organizations, and advocacy groups.
• Experience in developing cost estimates for proposed programs and cost estimates related to proposed changes in federal and state laws and regulations.
• Knowledge of and experience with the state legislative process.
• Ability to communicate clearly and effectively within all levels of an organization.
• A strong commitment to diversity in the workforce.
• Demonstrated ability to lead and manage with integrity, respect, and professionalism.
• Ability to deliver tangible results while maintaining the highest level of ethics.
• Excellent communication skills, both oral and written.
• A strong personal commitment to helping individuals and families in need.

Interested? Apply today!

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.

It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.

We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions? Contact reema.goyal@dshs.wa.gov and reference #01617

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.



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