Summary
This job involves traveling to assisted living facilities to inspect operations, investigate complaints, and ensure they meet standards for caring for vulnerable adults in long-term care settings.
You'll observe daily activities, interview residents and staff, and write detailed reports on findings.
It's a great fit for someone with a background in social or health services who enjoys fieldwork, problem-solving, and protecting the rights of people with disabilities or health challenges.
Full Job Description
DSHS HCLA Long Term Care Surveyor - Long Term Care Community Licensor
Do you want to make a difference in the lives of vulnerable adults and ensure they receive quality services within Long-Term Care community settings?
Home and Community Living Administration (HCLA), Residential Care Services, is looking to hire a Long-Term Care Community Licensor to join our team in the Kent area. You'll conduct licensing and complaint investigation visits at Assisted Living Facilities and Enhanced Service Facilities. Residential Care Services is responsible for the licensing and oversight of adult family homes, assisted living facilities, nursing facilities, enhanced service facilities, and intermediate care facilities for people who have intellectual disabilities, and provides certified community residential services and supports. We promote and protect the rights, security, and well-being of individuals living in licensed or certified residential settings.
This opportunity includes hybrid remote/office work.
Some of what you'll do:
Travel to assisted living facilities and conduct onsite full inspections and complaint investigations to determine provider regulatory compliance and deficient practice
Observe and interview residents, staff, and facility operations
Interview residents, resident representatives, others in the community and facility staff community representatives to obtain information regarding the practices of providers and the residents' satisfaction with the care and services
Obtain information regarding residents' care and services from professional records, facility staff, and other sources
Demonstrate advanced skills for effective oral and written communication with the public, and other partner agencies
Frequent use of technology for data entry, record keeping and workload management
Complete technical report writing, including full written narrative reports based on analysis and investigative findings
Collaborate with other RCS regulatory staff on joint inspections, case reviews, and other regulatory activities
Who we're looking for:
Master’s degree in social work, speech pathology, occupational or physical therapy, psychology, special education, nutrition, sociology, or a related field, plus two years of professional experience in planning, administering, licensing, monitoring or delivering social or health or behavioral health service programs.
Or
Bachelor’s degree in one of the above fields, plus four years of professional experience in planning, administering, licensing, monitoring, or delivering social or health or behavioral health service programs.
Or
Eight years of professional/practical experience working with people delivering social and health services and/or experiencing developmental disabilities, physical disabilities, and/or mental health challenges.
Preferred skills, knowledge and experience:
- Experience with behavioral health service programs
- Knowledge of principles and practices in long-term care services
- Experience conducting investigations and ensuring proper interviewing techniques
- Ability to maintain an objective, professional, and respectful demeanor with difficult persons and events
Additional Information: King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.
Questions? Email the DSHS Recruiter
and reference job number 01292. The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Additional Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security