DSHS HCLA Home Accessibility and Program Manager

Full Job Description

The Home and Community Living Administration (HCLA) within the Department of Social and Health Services (DSHS) is seeking a Program manager to join our team in Lacey, WA.

The Home Accessibility and Modification Program Manager provides statewide leadership and subject matter expertise for Washington’s new Home Accessibility and Modification benefit under the federally funded Health-Related Social Needs (HRSN) initiative.

In this role you will be responsible for designing, implementing, and overseeing strategies to modernize and provide subject matter expertise for construction projects designed to adapt residential homes to assist people with mobility and other physical adaptation needs.. In this role you will help establish statewide policies, identifying barriers, and advancing innovative solutions for home accessibility, this position directly supports HCLA’s mission to promote safety, independence, and equitable access to home- and community-based services for Washington residents.

This opportunity allows for hybrid work up to full time telework with occasional in person work as needed.

The project opportunity is expected to last 2 years.

Some of what you will do

• Lead statewide strategic planning for the Home Accessibility and Modification benefit under the HRSN initiative
• Develops program frameworks, policies, service standards, and quality expectations
• Determine how federal requirements will be operationalized across the state’s systems and provider networks
• Identify system gaps and implements modernization strategies to enhance access, equity, and sustainability
• Set priorities for program growth, provider capacity, and long-term system improvements
• Evaluate strategic risks, compliance implications, and statewide impacts to guide decision making and advise agency leadership on construction projects
• Convert strategic policies into operational procedures, workflows, and guidance for staff and providers
• Finalize training materials, tools, and supporting documents
• Train field staff on policies and procedural duties for authorizing the service
• Create and publish internal and external communications and publications to support clear understanding of services by case resource managers, clients, families and stakeholders
• Conduct on site review of homes when complex modifications are needed for a person's home
• Analyze client complaints on previously completed home adaptations using subject matter expertise in construction and contractor business

Who should apply

Those with a bachelor’s degree with a major in construction management, structural engineering, construction technology, or a similar field
AND
A minimum of 5 years of professional experience with ADA compliance, project management, policy development, or project leadership including:

• Experience working collaboratively with multiple stakeholders, including providers, community organizations, or government agencies
• Experience in strategic planning or process improvement
• Experience working directly with State or Local Government Agencies for construction or related projects.

Or
Equivalent experience and/or education in either construction, code enforcement, accessibility adaptations assessment, or occupational therapy.

Preferred knowledge, skills, and abilities

• Experience designing, implementing, or administering programs related to home modifications, accessibility, or environmental adaptations is highly desirable
• Demonstrated experience interpreting and applying federal regulations, CMS guidance, or waiver program requirements
• Experience working formally or informally with individuals with intellectual or developmental disabilities
• Understand programs, principles, regulations, and statutes related to Medicaid and community long term care services, including HSRN program
• Understand programs, regulations, and statutes related to Medicaid State Plan Services and HCBS Waiver
• Demonstrated ability to provide training and technical assistance to individuals and groups
• Demonstrated ability to collect and analyze data from multiple systems and make thoughtful recommendations that result in positive program changes
• Develop positive working relationships with a broad range of entities
• Work independently

Interested? To Apply:

Please complete an application and attach the following:

• A current resume
• Letter of interest, outlining how your qualifications match what we are looking for
• Three professional references with current contact information

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.

It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.

We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions? Contact sean.brauner@dshs.wa.gov and reference #09290.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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