Summary
This job involves inspecting and licensing adult family homes in Washington state to ensure they provide safe, quality care for vulnerable adults, including on-site visits, investigations of complaints, and preparing detailed reports on findings.
A good fit would be someone with a background in social or health services who enjoys fieldwork, interacting with residents and staff, and upholding regulations to protect people's well-being.
The role offers a mix of office, remote, and travel-based work after initial training.
Full Job Description
DSHS HCLA Long Term Care Surveyor - Adult Family Home Licensor
Do you want to make a difference in the lives of vulnerable adults and ensure they receive quality services within Adult Family Home community settings?
Home and Community Living Administration (HCLA), Residential Care Services, is looking to hire an Adult Family Home Licensor to join our team and serve those in the King county area with a duty station located in Kent, WA. In this role, you will conduct Adult Family Home (AFH) on-site full licensing inspections, as needed complaint investigations, revisit inspections, monitor visits, and focused infection control inspections for state licensure.Residential Care Services is responsible for the licensing and oversight of adult family homes, assisted living facilities, nursing facilities, enhanced service facilities, and intermediate care facilities for people who have intellectual disabilities, and provides certified community residential services and supports. We promote and protect the rights, security, and well-being of individuals living in licensed or certified residential settings.
Note: This opportunity includes hybrid remote/office work. New team members begin their employment onsite for orientation and initial training. After completing orientation, the schedule transitions into a blend of fieldwork, in-office days, and remote work.
Some of what you'll do:
Conduct full licensure and complaint investigations (as needed) and complete required data entry and reports (e.g., statements of deficiencies, investigation summary reports, etc.) for AFHs according to department process.
Make visual and auditory observations of resident care and services, and the physical environment in which the services are provided. Observe and interview residents, staff, and facility functions for extended periods of time.
Obtain necessary and relevant information regarding residents’ care and services from professional records, facility staff and other sources. Document observations, interviews and record reviews in a format that is easily understood and legible in accordance with agency standards.
Evaluate nursing care within parameters of state regulations.
Recognize and analyze deficient practice and effectively communicate to team members, other department staff and AFH staff.
Organize findings, develop, and prepare a thorough detailed written report in a timely manner.
Participate in the training of new staff/team members (preceptor or mentor role as needed).
Competence in Computer skills, usage of technology, portable electronic devices, to effectively use, and maintain programs related to position.
Conduct state licensure follow up inspections and monitoring visits (as needed/assigned).
Participate in education, training, enforcement recommendation, informal dispute resolution and administrative hearings as required.
Who we're looking for:
Master’s degree in social work, speech pathology, occupational or physical therapy, psychology, special education, nutrition, sociology, or a related field, plus two years of professional experience in planning, administering, licensing, monitoring or delivering social or health or behavioral health service programs.
Or
Bachelor’s degree in one of the above fields, plus four years of professional experience in planning, administering, licensing, monitoring, or delivering social or health or behavioral health service programs.
Or
Eight years of professional/practical experience working with people delivering social and health services and/or experiencing developmental disabilities, physical disabilities, and/or mental health challenges.
Preferred skills, knowledge and experience:
- Experience with behavioral health service programs.
- Knowledge of principles and practices in long-term care services.
- Experience conducting investigations and ensuring proper interviewing techniques.
- Ability to maintain an objective, professional, and respectful demeanor with difficult persons and events.
Additional Information: King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.
Questions? Email vincent.hamilton@dshs.wa.gov
and reference job number 02638. The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Additional Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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