DSHS FTAA IT Project Manager – Senior/Specialist

Full Job Description

We are seeking an experienced and dynamic senior IT Project Manager at the Office of Technology and Innovation, Enterprise Project Management Office, to perform full-scope IT project management for the Finance, Technology, Analytics, and Accounting Administration (FTAA) and DSHS enterprise.

This is an exciting opportunity to be an instrumental player in large-scale projects and lead customer-focused project teams in delivering a solution with significant impacts to the community we serve in the State of Washington!

In this mostly telework role as an expert-level project manager, you will independently lead, plan, manage, and control all aspects of assigned projects or initiatives, communicate, coordinate, and influence all those involved to achieve the project objectives on time and to the specified scope, cost, performance, and quality.

You will interact with staff and leaders from various governmental business units.

Your use of project management best practices and coordination with stakeholders will facilitate the delivery of complex technology solutions and lead our modernization efforts that transform WA State.

Some of what you will do:

• Provide expert-level project management, technical, and organizational leadership for assigned projects to develop complex technology systems to be used or support areas across DSHS.
• Responsible for the delivery of assigned projects within the defined project scope, schedule, and budget.
• Lead project team members in a matrix environment to complete project tasks.
• Develop and maintain project documents that define scope, schedule, budget, impact analysis, and recommended solutions.
• Perform IT vendor/contract management, including developing procurement documents and managing procurement activities.
• Manage and perform a variety of assignments, work efforts, and/or day-to-day operational activities involving multiple organizational activities internal and external to DSHS.
• Perform complex analysis tasks to determine needs and make recommendations consisting of multiple applications, networks, platforms, or telecommunication environments.
• Assemble and lead project teams and apply project management processes, tools, and best practices to assigned projects.
• Identify and manage interdependencies between projects/assignments.
• Collect project requirements in collaboration with Business Analysts.
• Draft and submit budget proposals and decision packages.
• Manage procurement contracts and vendors.
• Provide assistance to Product Owners in the creation, maintenance and refinement of Product Backlogs.
• Provide leadership, guidance and mentoring to teams in the values, principles and practices of Agile and Scrum.
• Facilitate and conduct Scrum events (Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospectives) throughout the software development lifecycle.
• Identify and remove impediments to team progress.

The ideal candidate will have demonstrated ability to build partnerships, a culture of trust, be highly communicative, strong facilitator of change in challenging environments, while influencing others both operational and organizational.

Who should apply?

• Master's degree in information technology or related field and 5 years of information technology project management experience in planning, analyzing, consulting, designing, programming, installing, or maintaining computer softwareapplications, hardware, telecommunications, network infrastructure equipment, directing projects, providing customer or technical support or administering or supervising staff who performed work in any of these information technology disciplines.

Or,

• A Bachelor’s degree in information technology or related field and 7 years of information technology project management experience in planning, analyzing, consulting, programming, installing and/or maintaining computer software applications, hardware, telecommunications, network infrastructure equipment, directing projects, providing customer or technical support or administering or supervising staff who performed work in any of these information technology disciplines.

Or,

• Associate's degree in information technology or related field and 9 years of information technology project management experience in planning, analyzing, consulting, programming, installing and/or maintaining computer software applications, hardware, telecommunications, network infrastructure equipment, directing projects, providing customer or technical support or administering or supervising staff who performed work in any of these information technology disciplines.

Or,

• Eleven years of information technology project management experience in planning, analyzing, consulting, programming, installing and/or maintaining computer software applications, hardware, telecommunications, network infrastructure equipment, directing projects, providing customer or technical support or administering or supervising staff who performed work in any of these information technology disciplines.

Additional Required Qualifications

• Sufficient level of technical background to identify and evaluate complex project risks and issues. Lead and facilitate the development and implementation of mitigation plans.
• Experience interacting with both business and IT individuals at all levels, including the executive level.
• Advanced knowledge of both Agile and traditional project management principles and practices.

Preferred Education, Experience, or Certifications

• Project management certification. Examples: University of Washington Project Management Certification; Project Management Institute Certification.
• Experience in state government, especially experience within DSHS is preferred but not required.
• Experience with state government IT competitive procurement process and contract negotiation is preferred but not required.
• Certified Scrum Master.
• Experience with production support processes and procedures.
• Exposure to software testing.
• Lean certification or knowledge of Lean principles.

To be considered for this opportunity, please include the following:

• Current chronological resume
• A cover letter explaining why you are interested in the job, your skills, and experience that makes you the best person for the job.
• Three professional references with current contact information

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.

It is crucial to our agency’s vision that you bring fairness, access, and social justice commitment to your work with DSHS.

We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions about this opportunity? Please contact Chris at chris.pulley@dshs.wa.gov and reference project number 01344.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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