Disabled Veteran Outreach Program (DVOP) Employment Counselor/Connections

Full Job Description

If you are a Veteran who likes working with people and helping them be successful, this is the job for you. The Workforce Development Division (WDD) at the Department of Workforce Services (DWS) is looking for a skilled and motivated Veteran to fill an Employment Counselor position in the Disabled Veterans' Outreach Program (DVOP) located in the Cedar City Employment Center.

**Federal program requirements mandate this position be filled by a Veteran.**

DVOP Principal Duties
DVOP Employment Counselors deliver a broad range of services to assist Veterans and help them to be competitive in the labor market. Services typically include:

• Developing job and training opportunities for Veterans.
• Providing outreach and offering assistance to disabled and other Veterans by promoting community and employer support for employment and training opportunities, including apprenticeship and on-the-job training.
• Utilizing motivational interviewing techniques to create a supportive environment.
• Developing employment plans with activities leading to achieving goals and/or work readiness, as well as monitoring and evaluating employment plans activities and progress.
• Utilizing labor market information, local resources, referrals to community partners and employers to assist customers in meeting their goals.
• Assessing needs and educating customers about DWS programs, policies, and services and providing assistance in the application for temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care, and Unemployment Insurance).
• Visiting homes when needed to establish relationships, increase rapport, problem solve, engage or re-engage the customer.
• Assisting customers with resume creation, networking, mock interviewing, and job searching with technology.

Connection Principal Duties

• Assisting customers at the front desk as they enter the employment center and in the Job Connections area

The Ideal Candidate
The ideal candidate for this position is someone who:

• Required - Is a Veteran; a copy of your DD214, that states your character of service/discharge must be uploaded to this application to be considered.
• Has the ability to provide family focused career counseling and proactively engage and motivate customers.
• Has knowledge of agency programs, community resources and services, local labor market, and job search techniques.
• Has exceptional customer service skills and ability to assist people in a manner which shows sensitivity, tact, and professionalism, without prejudice or bias.
• Has the ability to problem solve and identify creative solutions to lead to successful outcomes.
• Can use motivational interviewing skills to collect information and establish a supportive relationship.
• Has excellent communication and interpersonal skills.
• Has ability to present information clearly and effectively.

Why You Should Join Our Team
Besides working for a fantastic agency that is dedicated to helping the citizens of Utah, you will receive great health and retirement benefits. Click here to view a summary of benefits we offer. We also provide generous paid time off so you can spend more time with your family and have a positive work-life balance.

The Agency
The mission of Workforce Services is to strengthen Utah’s communities by connecting the workforce to new opportunities and providing services to individuals and families in need. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the department has served millions of Utahns and has become a leader on several statewide initiatives. These include intergenerational poverty, homelessness, affordable housing, supporting refugees, helping rural communities, serving veterans and individuals with disabilities, and getting Utahns trained and back to work. To learn more about Workforce Services, click here.

Additional Information

Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc.

Special physical demands are not required to perform the work.DHRM rules regarding promotions and transfers apply to current state of Utah employees.