Director of Wavier and Facility Services (Program Manager II) / 61079151

Full Job Description

Are you the One? We are looking for a Director of Wavier and Facility Services, who will, report to the Bureau Chief of Policy. Responsible for the administration and oversight of Aged/Disabled and Facility Services. Provides leadership, guidance, and management of initiated and sustained processes to ensure successful implementation Office objectives. Works with and serves as a primary point of contact with multiple external agencies and organizations' leadership and staff to establish program priorities, tracks and follows the progress of operational transformation and initiatives, and reports on key performance indicators that clearly measure outcomes.

Designs, implements, and oversee operations that support the Office of Waiver and Facility Services with regard to the day-to-day operation, including the supervision, orientation, training, and development of staff in programmatic functions.

Provides supervision to staff through monitoring, individual conferences, department meetings, and planning sessions.

Assess workload and staff strengths and weaknesses in order that duties and responsibilities of staff are allocated to maximize efficiency and effectiveness and to assure that federal mandates are met.

Provides overall management for Medicaid waivers serving disabled and elderly adults as well as state plan hospice, home health, and facility services (SNF, ICF-IID).

Directs policy development related to waiver/long term care services. Directs programmatic changes and redirection as prescribed by Agency management.

Develops and submits state plan and waiver amendments as needed. May require travel offsite.

In conjunction with executive leadership, completes a comprehensive assessment of the operational objectives, needs, and resources.

Identifies a clear strategy for development of comprehensive operational plans that meet or exceed operational objectives.

Develops an operational plan and timelines to implementing the plan and tracks the outcomes throughout the process to ensure the plan implementation is successful.

Creates and maintains standard operating procedures based on the initiatives within the plan.

Prepares reports and presents to management and external stakeholders related to processes, measures and outcomes, advising management of findings and recommendations.

Leads organization, develops and maintains an efficient organizational structure to ensure accomplishment of budgetary and program goals.

Provides financial updates and reports budgetary information to the Bureau Chief and a culture of continuous improvement.

Develops and maintains an efficient organizational structure to ensure accomplishment of budgetary and program goals. Provides financial updates and reports budgetary information to the Bureau Chief.

Performs fundamental supervisory and leadership functions in accordance with Department policies and procedures, best practices and Federal and State rules and regulations, especially with regard to Equal Employment Opportunity Commission (EEOC) standards.

Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. Promotes workforce engagement.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

Requirements

A bachelor’s degree and at least five (5) years related relevant experience in social service programs, business administration, general administrative management or relevant program experience.

A master’s degree in health policy or public administration and at least two (2) years related relevant experience in social service programs, business administration, general administrative management or relevant program experience.


Additional Requirements:

• Occasional overnight travel
• Valid driver’s license
• Sitting or standing for long periods of time.
• Lifting requirements: 20 lbs.
  
  
  
  
  

Qualifications

• Must have previous experience managing teams in successfully implementing policies. Knowledge of Medicare/Medicaid regulations.
• Ability to plan, organize, and coordinate work assignments.
• Ability to manage work, delegate, and provide guidance to employees.
• Ability to make presentations and prepare reports.
• Ability to assign appropriate priorities to work activities based on organizational goals and situational pressures.
• Ability to effectively plan and organize work activities and prioritize task completion to meet schedules and deadlines.
• Ability to conceptualize needed change and to initiate appropriate activities to move from concepts to implementation.
• Ability to interpret and apply rules and regulations.
• Ability to communicate effectively.

Additional Information

Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.