Director of Safety-Program Management II - Colorado Mental Health Hospital in Fort Logan (Denver)

Full Job Description

This position is open to current Colorado residents only.

About Fort Logan:
The Colorado Mental Health Hospital in Fort Logan (CMHHIFL) is one of two state hospitals serving our community. The vision of CMHHIFL is to provide the highest quality mental health services to persons with complex, serious, and persistent mental illness within the resources available. Our mission is to support those individuals in achieving their recovery goals and reaching their full potential. CMHHIFL provides inpatient treatment to adult patients, generally between the ages of 18- 59. The hospital currently has 138 adult inpatient beds and over six treatment milieus serving civil and forensic individuals. Medical services, occupational therapy, neuropsychological-rehabilitation services, and trauma-informed care services are available for all patients throughout the hospital.

Through our core values listed below, CMHHIFL staff is committed to:

• Individual dignity and respect;
• Person-centered, evidence-based care;
• Trauma-informed recovery;
• Multidisciplinary collaboration;
• Diversity and inclusion;
• Strong family and community partnerships

CDHSCareers

Requirements

This position is an Essential Administrative position and may be required to report for inclement weather purposes and other duties related to emergency management.

This position will report entirely in-person. This position will include actively moving and performing tasks in various locations throughout the hospital.

About this Position:

This position exists to provide overall supervision of the Communications Department (PBX), the Safety Department (non post certified officers), Transport Team and Emergency Management (adjunct with Environment of Care) as they provide services pertaining to communications, emergency response, Safety and Security, and crisis response.

This position exists to function as the appointing authority of and overall supervisor to the Communications , the Safety Department and Transportation Team.

In addition, this position provides supervision of staff members as a first and second level supervisor. This position directs the operations of front desk Security, Safety Department personnel.

Communications, Emergency Management (EOC), and the Transport Team at CMHHIFL.

Primary Job Duties:
Supervision:

• Determines individual performance plans and conducts performance evaluations for subordinate staff members and develops processes required for compliance for the remainder of employees consistent with State policy.
• Determines appropriate progressive discipline for assigned employees.
• Determines necessary individual and group-based training for all employees.
• Investigate complaints made against Safety Officers and/or Communications and Transport Team staff by clients, staff, and/or other customers, and resolve the complaint through negotiation and/or corrective or disciplinary actions.

Program Management:

• Monitors the operations of all three shifts, seven days a week.
• Develops and strategically plans and evaluates staffing and shift schedules ensuring adequate 24-hour coverage 7 days per week, taking into account all forms of leave and covering for staff vacancies.
• Reviews all unusual, unsafe, or questionable incidents or procedures with staff and investigates accordingly.

Serves as a representative/decision-maker when various hospital departments need to interface with the Safety, Communication and Transportation Departments.

This position ensures effective and timely response by the Switchboard Operator in dispatching assistance for routine and emergency events to CMHHIFL Safety Officers, local law enforcement, Fire, EMS, and hospital medical personnel.

• Implements changes in process when indicated.
• Coordinates planning and organizing CMHHIFL staff response to medical, behavioral, and workplace violence emergencies at CMHHIFL.
• This position ensures hospital policies and procedures are current, reflect regulatory compliance and are updated. In addition, this position decides on and creates new policies and procedures as department practices change or regulatory standards change.
• Participates with other hospital personnel in evaluating each emergency event and formulating all levels of corrective action.
• This position makes decisions regarding workflow and processes for the departments, including modification of department schedules and changes to work priorities and activities.
• Determines departmental budget requests/approvals for overtime shifts related to staffing, use of department operating funds, and the safety/security camera hospital infrastructure improvement fund; provides necessary reporting and communication to CSSO Chief Support Services Officer) and EC (Executive Committee) as required.

Security Services:

• Determines whether incidents (e.g., assaults, threats, etc.) at CMHHIFL meet criteria for criminal activity and whether intervention from local jurisdiction (Denver Police) is advised.
• Determines appropriate coordination processes for providing a safe environment for various law enforcement agencies to conduct investigations involving clients, staff, and/or visitors.

Emergency Management and Environment of Care:

This position oversees and manages the hospital’s Emergency Management Program.

This position also assists with the oversight and management of the hospital Environment of Care (EOC) programs (Safety, Security, and Hazardous Materials), and the reporting of such to the EOC Committee.

This data serves to demonstrate hospital compliance to standards established by various regulatory agencies including, but not limited to, The Joint Commission.

The decisions include but are not limited to; evaluating hospital safety violations and deficiencies in order to maintain the general safety and welfare of clients and staff and appropriate response(s).

This position coordinates adherence with the various Environment of Care programs and manages related documentation of scope, objectives, and evaluations of said programs on monthly, quarterly, and annual intervals.

This position evaluates the safety of buildings, grounds, equipment, occupants, and internal physical systems applying National Fire Protection Association-Life Safety Code standards, CMS standards, The Joint Commission standards, Safety Management Systems, standards, and regulations to ensure safety in all areas.

This position collaborates with CDHS/North-Central District/Division of Facilities Management to ensure hospital building and life safety practices are in place.

Evaluates hospital security/safety risks on an on-going basis and implements programs and/or changes within CMHHIFL to minimize security/safety risks.

In an emergency event, this position would collaborate with fire, police personnel, and make decisions regarding safety and welfare of clients and staff including potential evacuation of clients and staff.

Training:

• Determines whether verbal and physical intervention techniques practiced by the Safety Officers correctly correspond with the client's behaviors.
• Identifies when additional training of an officer is necessary and develops and implements a training plan for the individual.

Other Duties as Assigned

Qualifications

Minimum Qualifications:

Bachelor's degree from an accredited institution in a field of study related to the work assignment.
**And**
Five years of professional experience in an occupational field related to the work assigned to the position.

Substitutions:

Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.

Additional appropriate education will substitute for the required experience on a year-for-year basis.

Preferred Qualifications:

• At least two years of supervisory experience in a security, law enforcement, or public safety environment
• Experience developing or revisiting department policy and procedures
• Experience with staffing planning for a 24/7 department
• Verbal de-escalation skills and crisis management skills and training abilities
• Security or law enforcement in a healthcare or behavioral healthcare environment
• Experience with supporting a culture of workplace safety
• Experience with emergency management planning and response
• Experience with budget oversight
• Experience as a 1st and 2nd level supervisor for a 24/7 department

Highly Desirable Qualifications

• Ability to work effectively with key stakeholders, achieving consensus, resolving communication problems, influencing, and managing competing interests

• Ability to work well with constituents regardless of position and authority, contribute to executive committee requests and other hospital wide committees, and adhere to clear lines of responsibility and accountability

• Flexibility in leadership through performing and/or overseeing the analysis of complex human resources, financial, or administrative management, policy, and program issues

• Proven record of building and managing teams and creating an enabling environment

• Proven ability to provide strategic direction and ensure an effective work structure to maximize productivity and achieve goals.

• Excellent interpersonal, verbal, and written communication and public speaking skills

• Ability to problem solve and execute decisions

• Ability to work in a complex political environment

• Ability for self-motivation

• Positive role model

• Teamwork focused

• Experience as a supervisor in security/safety, communications, and/or transport services within hospital and/or a secure setting

Conditions of Employment:

1. Disclose that information on the application.

2. Explain why the prior termination or resignation should not disqualify you from the current position.

3. Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation:

Employment history is calculated on a full-time basis (40/hrs. per week). Part-time employment is calculated on a prorated basis to determine qualifications.

Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:

• Relevant years of state service experience.
  
  

Minimum Qualification Screening Process
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Your Work Experience/Job Duties

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here.

• You must be deliver the official appeal form to the State Personnel Board:

  • By email (dpa_state.personnelboard@state.co.us), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Additional Information

How to apply to the State of Colorado

The Assessment Process

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS).

Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado.

Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values:

We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve.

We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations:

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.

EEO Statement:

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services.

Therefore, we encourage responses from people of all backgrounds and abilities.

The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g.

uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).

Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.