Digital Product Manager

Full Job Description

The National Gallery of Art welcomes all people to explore art, creativity, and our shared humanity.

Nearly four million people come through our doors each year—with millions more online—making us one of the most visited art museums in the world.

Our renowned collection includes nearly 160,000 works of art, from the ancient world to today.

Admission to the West and East Buildings, Sculpture Garden, special exhibitions, and public programs is always free.

Basic Requirements: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to the basic qualification requirements above: Specialized Experience: For this position, specialized experience is defined as Conceiving, designing, and delivering artificial intelligence-powered digital products for public audiences; Providing product leadership to achieve business goals; Leading the vision, roadmap, identification of user needs for a digital product or platform; Leading cross-functional AI-related teams to develop digital products or platforms; Using iterative or agile methodologies to develop digital services, products, or platforms; Demonstrating advanced technical understanding of Artificial Intelligence (AI) generative models; Collaborating with senior or executive stakeholders on digital products Major Duties:

The AI Product Manager will act as the primary product lead in a multi-year initiative to unlock access to art for the American public by using AI to drive search and discovery online.

Duties include: Defining and owning the product vision and roadmap for a portfolio of AI-driven digital experiences Translating organizational goals into clear, actionable product requirements that integrate AI and emerging technologies in ways that feel intuitive and human-centered Leading cross-functional AI-related teams to develop digital products or platforms Serving as the connective hub between creative, technical, and content-focused teams, ensuring clarity, coordination, and shared accountability across departments Managing scopes of work, contracts, and relationships with external vendors that contribute to product execution.

Collaborating with senior or executive stakeholders on digital products