Dietitian Facility-Program Manager HBPC

Full Job Description

The Home Based Primary Care (HBPC) program targets frail, chronically ill veterans who require interdisciplinary health care teams, continuity, coordination of care, and the integration of diverse services to cover their complex medical, social, rehabilitative.

The HBPC Program Manager is a leader of a broad based interdisciplinary health care team that uses broad-based clinical, administrative and supervisory knowledge, skills and abilities to serve veterans enrolled in the HBPC program.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Registered Dietitian Nutritionist (RDN) or Registered Dietitian (RD) - Must be registered with the Commission on Dietetic Registration (CDR) the credentialing branch of the Academy of Nutrition and Dietetics formerly known as the American Dietetic Association (ADA).

Non-credentialed Dietitians must have fulfilled each of the following: Earned a bachelor's or higher degree from a U.S. regionally accredited college or university or foreign equivalent.

Foreign Education: To be creditable, college and/or university degrees earned outside the U.S and its territories must be evaluated by ACEND and meet ACEND's International Dietitian Education standards which are designed to provide graduates with the knowledge and competencies to sit for the CDR credentialing exam.

~AND~ Completed an ACEND accredited experiential or supervised practice program and provide a verification statement from the program director that conveys eligibility to take the CDR registration exam as a prospective RDN.

A list of ACEND accredited programs are located on the ACEND website or at ACEND Accredited Programs Directory.

Driver's License Requirement: A current, Valid State issued Driver's License is required for this position.

Grade Determinations: GS-13 Supervisory Dietitian-Facility Program Coordinator: At least one year of experience equivalent to the next lower grade level (GS-12) AND Knowledge, Skills and Abilities (KSA's): In addition to the experience above, the candidate must demonstrate all of the following KSAs: - Knowledge of program administration to establish and modify program goals and objectives, coordinate activities, evaluate accomplishments and solve problems.

- Skill in developing quality improvement or research activities. - Skill in developing training and reference materials.

- Ability to supervise subordinate staff (i.e., plan, organize, delegate, direct, control and review activities and performance). - Ability to develop policies and procedures.

- Ability to provide program-specific coordination to include leadership, technical advice and staff development. Preferred Experience: Prior experience with Home Based Primary Care.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: The work is primarily office based.

Some standing, bending and carrying light items such as books, medical records and paper are required.

Due to the nature of the work, the incumbent may come in contact with veteran patients who are confused, intoxicated or have a contagious condition.

Ability to drive a car and have a valid state license is required. Exposure to dangerous situations in the community from traffic accidents to crime is also possible.

Position often places the incumbent in a position of stress. Major Duties:

Responsible for the day-to-day operation of the HBPC program. This includes planning, directing, budgeting, monitoring, & evaluating the program.

Determine HBPC program goals, working independently & with HBPC Medical Director in the development of plans for the attainment of these goals.

Identifies program resource requirements, ensures appropriate acquisition & allocation of essential resources & account for the effective utilization of available resources in support of program activities.

Identifies & implements changes in the organizational structure of the HBPC program essential to ensuring confluence with changes in the treatment needs of the patient population.

Consider, from an informed perspective, a broad spectrum of factors when making programmatic decisions or recommendations to management including labor-management relations, public policy positions, effects on other VA & non-VA organizations/activities.

Ensures effective integration of program efforts/activities with other medical Center operations & with community-based agencies & activities.

Establishes, comprehends, interprets, & effectively communicates program emphasis, operating policy, & overall treatment philosophy to other operational entities.

Manages general personnel policies & established practices regarding program operations as they relate to key employees & management actions with possible serious repercussions.

Ensures compliance with local & system-wide program policy manuals & directives. Serves as a resource person in the medical center for questions regarding HBPC.

Demonstrates leadership in addressing ethical issues that impact patients & staff in or beyond the organization & in the local health care community.

Develops educational programs for staff & students of various disciplines, including fellows & residents. Forecast new knowledge needs for a changing environment.

Plans, implements, & evaluates strategies to meet those needs. Acts as a liaison for the HBPC program to assure compliance with local & system-wide program policies & directives.

Aggregates, benchmarks, & analyzes data at a facility, programmatic, & VISN level.

Directs the clinical services offered by the program to ensure that the program complies with all VHA & Joint Commission Standards for Accreditation of Home Care, as well as VISN & VACO priorities.

Ensures the HBPC program follows all requirements of the Joint Commission Manual for Home Care, including chapters on medication management, safety, infection control, & human resources.

Tracks & trends data on the success of patient safety goals as appropriate, patient satisfaction, & infection control; this data is compared & presented within the VISN to provide benchmarking & opportunities for improvement.

Manages deadlines for special projects requiring significant expenditures of time & effort while maintaining the smooth operations of the program.

Ensures that all program reports, data analysis, & ad hoc reports are completed accurately & submitted timely.

Assists the team in developing & implementing local HBPC policies & procedures, including performance improvement, patient safety, utilization review, emergency preparedness, staff safety, & implementation of National Patient Safety Goals.

Responsible for the reporting mechanisms for patient satisfaction, emergency management, & infection control to the appropriate committees.

Manages human resources for the HBPC program, including selecting qualified staff in collaboration with the HBPC Medical Director & the appropriate Service Chief, orienting & mentoring the staff, & promoting the staff development & professional growth to ensure competency.

Directs & tracks program resources, as well as monitoring & assessing staff productivity, to include collaborating with the Office of Information Technology to ensure accurate reporting of HBPC clinical, administrative & workload data.

Provides programmatic direction, advice, counsel, & instructions to individual professional staff members on clinical & administrative matters in the HBPC program.

Uses conflict management & negotiation skills in order to work with other managers.

Demonstrates & adheres to the National VA ICARE Values (Integrity, Commitment, Advocacy, Respect Excellence) & demonstrates servant leadership in all aspects of leadership & program staff management.

Conducts in-home supervisory home visits with HBPC staff.

Work Schedule: M-F 8am-4:30pm Recruitment Incentive (Sign-on Bonus): Not authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary & regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 56277-0 Permanent Change of Station (PCS): Not Authorized