Desktop Technician / Information Technology Services #9232

Full Job Description

SAFETY SENSITIVE: No FINGERPRINTING REQUIRED: YesIMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application.

The application is the primary record for determining your employment eligibility.

You may attach a resume and cover letter to provide information in a different format, but your resume should never include information not already in the application fields.

Do not use SEE RESUME in any of the application fields.

*Pre-interview assessment/tests pertinent to the required job skills may be required.

About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.

Perks and Benefits

• Free city-paid employee health coverage, additional for spouse or family
• City Employee Health & Wellness Center for healthcare services
• 5 weeks Paid Time Off (sick & vacation)
• 11 paid holidays
• Pension plan
• City-paid life and long-term disability insurance
• Optional Vision and Dental Plans
• Tuition reimbursement
• Gym membership reimbursement
• And much more!

Qualifications

• High school diploma/GED.
• Two (2) years of experience in computer support activities.
• CompTIA A+ Certification within six (6) months of hire or promotion.
• Must possess a valid state driver's license and obtain a valid Florida driver's license within thirty (30) days of hire or promotion.

Key Responsibilities

• Provides routine support for computer-related issues of City and Public Safety staff.
• Provides assistance to other staff in troubleshooting problems.
• Tests, implements and configures new applications software, software upgrades, and operating system software.
• Organizes and maintains inventory and provides proper paperwork for the Help Desk to ensure maintenance of inventory records.
• Installs new PCs, associated software, and/or peripherals.
• Trains users on use of equipment, software, applications, and network operation.
• Maintains and enters workload into database as tasks are completed daily.
• Perform other related duties as required.

Please review the full job description by clicking on the link below. To apply for this position, click on the “Apply” button located in the top right corner of the job description window.

Desktop Technician Job Description

An Equal Opportunity Employer and Drug-Free Workplace