Designated Learning Officer

Full Job Description

The Designated Learning Officer is responsible for using a systematic approach to workforce strategic planning and assist with the development of the programs' organizational structure and activities.

As the Designated Learning Officer, the incumbent ensures VA San Diego Healthcare System is served by a well trained, qualified, and highly motivated workforce who are committed to the mission and values of the Veterans Health Administration.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/02/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. The Occupational Series 1701 includes an Individual Occupational Requirement (IOR).

Candidates may not hold a position in this series without meeting one of the IOR requirements established by OPM.

Degree: that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.

OR, Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described in A above.

In addition to meeting the IOR, you may qualify based on your specialized experience as described below: You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Managing a large-scale education program involving multiple delivery methods (e.g., in-person, online, blended); overseeing program development, implementation, evaluation, and continuous improvement.

Supervising training staff, including hiring, setting performance standards, providing coaching, and conducting performance appraisals.

Curriculum oversight, ensuring learning materials meet organizational objectives and compliance standards; updating content and delivery based on needs assessment or feedback.

Budgeting and resource management for learning programs-allocating funds, controlling expenditures, procuring equipment and materials.

Facility and operational management, such as scheduling classrooms or training sites, managing supplies and equipment, and ensuring alignment with program goals.

Problem-solving complex training issues for employees or stakeholders, including restructuring programs or adapting delivery to unique needs.

You will be rated on the following Competencies for this position: Administration and Management Education and Training Employee Development Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Duties include, but are not limited to: Design, implement, and continuously evaluate learning and education programs to support organizational goals and mission.

Administer affiliation agreements, partnerships, and MOUs with universities, clinical sites, and other stakeholders to support training initiatives.

Develop policies, procedures, and training materials-covering adult learning principles, instructional methods, and content alignment with organizational needs.

Ensure all instructional content meets accrediting standards and internal quality benchmarks.

Deliver in-person and/or virtual training sessions for staff, supervisors, and leadership on topics such as professional development, compliance, and specialized skills.

Promote continuous learning through workshops, webinars, and blended learning modalities.

Monitor and assess program effectiveness through metrics such as learner satisfaction, performance outcomes, and credentialing success.

Utilize feedback loops and data analysis to enhance curriculum and ensure consistent learning results.

Supervise or mentor team members assigned to educational programs, providing guidance on instructional design, delivery, and evaluation techniques.

Coordinate with facility education committees and leadership to align training goals with organizational priorities.

Oversee budgeting, resource allocation, and scheduling for all learning activities, ensuring compliance with financial and operational guidelines.

Lead committee processes, coordinating meetings, agendas, and action items to drive continuous improvement.

Work Schedule: Monday - Friday, 7:30am - 4:00pm Telework: Not Authorized Virtual: This is not a virtual position.

Position Description/PD#: Designated Learning Officer/PD147420 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized