Deputy Director - Workforce Solutions (Unclassified)

Full Job Description

The current vacancy is in the Workforce Solutions department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.

The Deputy Director of Workforce Solutions reports to the Director of the Workforce Solutions Department and is responsible for managing and coordinating departmental programs, operations, and partnerships with external agencies.

This position provides high-level administrative and executive support to the Director and assumes the Director’s duties in their absence.

At the direction of the Director, the Deputy Director supports the overall management and operational functions of the department, including oversight of workforce development programs, county strategic initiatives, and community-based services, while representing the department on countywide workgroups and committees.

The Deputy Director fosters and strengthens internal and external stakeholder relationships and leads efforts to develop and implement a shared vision, aligned processes, and innovative strategies that enhance workforce development, economic growth, and business engagement in a manner that provides measurable value to Ramsey County residents and aligns with the County’s mission, vision, and goals.

This role also contributes to the department’s long-range strategic planning, leadership, and direction and performs related duties as assigned.

More detailed information on this role can be found here: 2026 Workforce Solutions Deputy Director

Basic Functions: May report to the Director of a department within the Community Supports and Services (CSS) Service Team; manage and lead county efforts to develop and create a shared vision and process for economic growth and development that provides value to Ramsey County residents and is consistent with Ramsey County’s mission, vision and goals; assist with the overall vision, long-range strategic planning, leadership and direction of the CSS Service Team; and to perform related duties as assigned.

Flexible Workplace: This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace Policy

To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job description.

Requirements

Workforce Solutions Deputy Director:

Develop a shared vision and process for workforce development initiatives that meets the needs of both job seekers and employers.

Direct the operations for Workforce Solutions which may include procurement, contract management, partner relations, budget management, service delivery coordination, and management of data evaluation and reporting.

Support the Director in building partnerships with Ramsey County businesses, education, labor, trade associations, community and economic development agencies, housing, transportation and childcare agencies, workforce center partners and other jurisdictions to achieve collaboration and inclusiveness that will advance regional interests.

Coordinate with cross-functional teams to ensure project timelines and deliverables are met.

Lead interdepartmental efforts and proactively pursue participation in countywide initiatives as a member of the CSS Service Team to improve county service integration, promote efficient, effective and collaborative service delivery and meet the strategic goals and objectives of the County.

Analyze organizational performance metrics and recommend strategic adjustments for improved service outcomes, continuous improvements and quality assurance measures.

Manage budgets, financial planning, forecasting, resource allocation and related reports to ensure accurate and timely financial reporting.

Identify and assess potential risks to the organization’s operations and develop and implement risk mitigation strategies.

Manage grant closeout processes, prepare and present financial reports.

Job Classification General Examples of Work:

1. Promote a diverse, culturally competent, and respectful workplace.
2. Provide leadership, vision and strategic direction, in support of and aligned with the Ramsey County mission, vision and goals. Assist with managing measurable program and service outcomes and oversee the development of continuous improvements and quality assurance measures.
3. Oversee the conduct of performance evaluations, training, and hiring, discipline and termination procedures as well as directly supervise management, professional, paraprofessional and support staff, as assigned.
4. Assist the Director in managing all department programs, services and operations in alignment with the county’s mission, vision, goals and values.
5. Assist in developing the budget, performance, and related reports.
6. Interpret policy, regulation, and manage complex projects by planning and execution of initiatives.
7. Manage compliance with applicable federal, state, and local regulations policies, and procedures.
8. Prepare and present Requests for Board Action (RBAs) necessary to the county’s role in redevelopment projects and other economic initiatives.
9. Manage program staff and provide work direction as it relates to services of the department including allocation of public funds.
10. Promote efficient, effective and collaborative service delivery.
11. Assist in building partnerships with Ramsey County cities to achieve collaboration and inclusiveness that will advance regional interests; serve as a convener and connector, bringing a regional perspective and opportunities to share in CSS work.
12. Lead interdepartmental efforts and proactively pursue participation in countywide initiatives as a member of the CSS Service Team to improve county service integration, promote efficient, effective and collaborative service delivery and meet the strategic goals and objectives of the County.
13. Assist with planning, developing and financing new projects; oversee contract and development agreements, and negotiations with contractors.

Work with the county's Procurement and Contracting team and WFS managers to oversee the development of draft Requests for Qualifications (RFQs) and Requests For Proposal (RFPs) related to the county’s role in workforce development and economic development projects.

Provide guidance in the solicitation of proposals, evaluation process for proposals, resulting contracts, professional consultants and contractors; as well as monitor contracted service performance to ensure deliverables are in compliance with applicable laws, rules, regulations and policies.

14. Participate in the countywide Senior Management Team and perform other duties as assigned.

(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position’s management approved work schedule is required.)

ESSENTIAL FUNCTIONS (Functional Area): All essential functions listed above as well as the assigned Deputy Director functional area, as assigned.

Qualifications

Workforce Solutions Deputy Director

Education: Bachelor's degree in non-profit management, public or business administration, human services, project or program management, planning, finance, the social sciences or a related area.

Experience:

• Six (6) years of progressive experience in non-profit, public or business administration, human services, project or program management, grants, data and evaluation, planning, budgets/finance, the social sciences or a related area that includes workforce development planning, project management or development.

• Including three (3) years of experience in a supervisory or lead position.

Substitution: Equivalent combination of education and related experience.

Additional Information

To print a paper application for this posting click Paper Application. You will need to print this posting AND answer the supplemental questions associated with this exam. Submit them with your completed paper application.

For further information regarding this posting, please contact: lindsey.hunter@co.ramsey.mn.us