Deputy Chief Strategy Officer

Full Job Description

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration.

We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work.

For more exciting information about the Department of Revenue, please enjoy this brief video!

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Requirements

This Division of Innovation, Strategy & Delivery (ISD) is responsible for understanding and implementing business specific goals related to technology for the Department of Revenue (DOR). This includes a high performance team that drives new innovation and continuous improvement for all divisions within DOR. The Division works in partnership with Office of Information Technology (OIT), internal/external stakeholders including vendors and customers. It emphasizes business value, quality of service, system integrity and stability expected of a world-class business innovation group that supports the high growth and ever-changing Agency needs to service the people of Colorado.

Who we are:
This work unit is comprised of product owners, people managers, business analysts, and developers that drive, create and maintain a culture of strategic planning and execution throughout the DOR leveraging their Agile development processes. This is accomplished by establishing and implementing priorities, policies, and strategies to meet the business needs. This work unit focuses on Business Analysis (BA) and System Program Management (SPM) for the Division of Innovation, Strategy, and Delivery (ISD), Delivery Unit. The purpose of this work unit is to effectively manage CDOR technology investments and systems initiatives while clearly understanding each business group’s goals.

A typical day as the Deputy Chief Strategy Officer:
This crucial role will assist the Chief Strategy Officer (CSO) in the overall management and administration of ISD activities to ensure they are carried out efficiently and effectively. Your strategic planning, collaboration and thought leadership will provide quality support of CDOR Division's needs. A good understanding of project management and application development will be useful in this role as this position will work with all units within ISD (Operations, Data, Project Management Office and App Delivery). You will partner with the Chief Strategy Officer in order to lead ISD directors, contribute to strategic planning, set expectations and drive decision making, while understanding the complex priorities and requests of all stakeholders (vendors, division leadership, and other State agencies.) If you're ready to contribute to the success of CDOR and ISD, then this position may be for you!

Primary Duties:

• Serve as strategic thought partner and advisor to the Chief Strategy Officer (CSO) and will inform and advise on the overall strategy, trouble-shoot challenges, recommend solutions, staffing strategies, and leads the ISD DMV Application Management, Tax Application Management, Data Governance & Operations, Business Enablement, Strategy, and the Project Management Office (PMO) work units.
• Understands specific agency and division objectives, interdependencies, and synergies of each CDOR division section, delivering solutions and technology systems.
• Develop ISD Key Performance Indicators (KPIs) in collaboration with the CSO and ISD management team.
• Provide support in developing strategies for department teams and actively engage in relevant working groups.
• Oversee the agency technology initiatives, from the business group perspective partnering with vendors, OIT and other internal and external customers.
• Ensures operational metrics, goals and key performance indicators are measured accurately and met on a consistent basis.
• Across ISD, plan, prioritize, assign, analyze and monitor workflow and inform and maintain appropriate staffing levels. Review progress to ensure the quality and quantity of work meets standards and deadlines for deliverables to meet program goals and objectives.
• Contribute and reinforce strategic direction and overall management support/oversight for teams.
• Align resources, manages the activities and operations of the section; developing and approving processes and procedures for the section.
• Resolve differences between teams, various stakeholders and vendors by using knowledge of organizational goals and management techniques, procedures, and processes.

This position occasionally reports to the Denver Metro area for meetings or training.

Qualifications

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description: (New)

H6G8XX

MANAGEMENT

EXPERIENCE ONLY:

Ten (10) years of relevant experience in an occupation related to the work assigned to this position. Within the total ten (10) years, candidates must demonstrate the following required experience elements:

Two (2) years of experience with public or business administration including:

• Establishing goals and objectives; and

• Developing and managing a budget to achieve program goals and objectives

AND

The remaining eight (8) years must be demonstrated through any combination of the following experience areas, totaling eight (8) years.

• Experience functioning as a direct people leader contributing to software strategies and demonstrating an understanding of organizational mission and operations.

• Experience serving as a responsible party or key contributor to financial management, including budget development and decision-making.

• Relevant executive or senior-level experience which may include applying project management principles, contributing to software or system implementations, or leading complex operational initiatives.

EDUCATION & EXPERIENCE:

A combination of related education and relevant professional experience in an occupation related to the work assigned to this position equal to ten (10) years.

Related education may include coursework or degrees in Finance, Computer Science, Computer Information Systems, Operations Management, Leadership, Business or related fields.

• Associates degree = 2 years

• Bachelor’s degree = 4 years

• Master’s degree = 6 years

• Doctoral coursework or additional graduate education may be credited proportionately.

• Partial degree completion or relevant coursework will be prorated accordingly.

AND

Within the combined total of ten (10) years, candidates must demonstrate the following required experience elements:

Two (2) years of experience with public or business administration including:

• Establishing goals and objectives; and

• Developing and managing a budget to achieve program goals and objectives

AND

The remaining six (6) years must be demonstrated through any combination of the following experience areas, totaling six (6) years.

• Experience functioning as a direct people leader contributing to software strategies and demonstrating an understanding of organizational mission and operations.

• Experience serving as a responsible party or key contributor to financial management, including budget development and decision-making.

• Relevant executive or senior-level experience which may include applying project management principles, contributing to software or system implementations, or leading complex operational initiatives.

Preferred Qualifications:

• Demonstrated experience leading large-scale operations with responsibility for performance, outcomes, and service delivery.

• Demonstrated experience managing, overseeing, or serving as a key contributor to the development and administration of large-scale budgets, including budgets of $25M or more.

• Demonstrated experience applying management or project management principle complex initiative or programs, including demonstrating and understanding of organization mission and operations.

• Demonstrated experience contributing to or overseeing software or system implementation.

• Demonstrated experience supporting or participating in legislative processes, including assessing impacts and supporting implementation planning.

• Strong experience in financial oversight, budget management and resource allocation.

• Proven executive-level leadership skills, including setting strategic direction and driving organizational alignment.

• Ability to enable and execute strategy throughout operational planning and performance management.

• Experience managing and developing senior leaders and managers.

• Demonstrated success in process improvement and organizational efficiency initiatives.

• Experience serving as an executive sponsor or reinforcement leader for major initiatives or change efforts.

• Experience working for or directly supporting a government or public sector entity (e.g., City, County, State, or Federal agency).

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.

Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

• Have an assigned State fleet vehicle

• Are required to operate a vehicle as part of the position

• Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying.

Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• Recommended attachments: Resume, Cover letter

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.

• Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email.

Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses.

It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative.

This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Additional Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to:

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application(Download PDF reader).

Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.