DEPUTY CHIEF ADMINISTRATIVE OFFICER, JUVENILE COURT

Full Job Description

As the Deputy Chief Administrative Officer for Fulton County Juvenile Court, you will step into a mission-critical leadership role with the authority to strengthen programs that directly impact safety, stability, and opportunity for young people. This position offers an opportunity to lead multidisciplinary teams—while driving innovation across one of Georgia’s most dynamic juvenile court systems.

Demonstrated knowledge required:

• Knowledge of juvenile justice, child welfare, and educational advocacy systems, including CHINS, probation, GAL functions, and mediation practices.
• Skill in leading multidisciplinary teams across legal, social services, education, and behavioral accountability programs.
• Ability to manage complex court operations, including case flow, staffing, and program performance.
• Skill in data-driven decision-making to guide policy, staffing, and operational improvements.
• Ability to respond effectively in high-risk, high-pressure situations with sound judgment and a trauma-informed approach.
• Ability to coordinate multi-agency interventions with DFCS, schools, law enforcement, and behavioral health partners.

MINIMUM QUALIFICATIONS
Education and Experience:
Master's degree with emphasis in Public, Business, or Judicial Administration, Criminal Justice, Social Work, Sociology, or related, supplemented by four (4) or more years of progressively responsible experience in a court system or related area, including two (2) years of supervisory experience at a senior management level; or an equivalent combination of education and experience. Juris Doctorate not required, but may be substituted for a master's degree and preferred.

Licensing Requirements: Valid State of Georgia Driver's License or proof of mobility equivalent may be requested.

Knowledge, Skills, and Abilities:
Requires knowledge of Principles and practices of public, business, or judicial/court administration. All laws, rules, and regulations governing public and court administrative operations. Court practices and procedures. Legal terminology related to court operations. Techniques used to conduct legal research. Thorough knowledge of fiscal administration, technology management, and human resources is preferred.

Requires skill in Supervising staff. Organizing and prioritizing work. Developing and managing budgets. Delivering high-quality, customer-focused service. Resolving problems and making decisions. Using spreadsheets, databases, word processing, presentation, and other software to research legal issues, organize and analyze information, prepare reports, and create and deliver effective presentations. Overseeing court systems, programs, and/or legal administrative operations. Building sustainable working relationships with other County personnel, officials, and the public. Communicating effectively with coworkers, supervisor, and the public. Generating enthusiasm and support for program objectives.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.

Requirements

Purpose of Classification:
Oversees the daily operations of court services to include Court Administration, Court and Family Services, Clerk of Court's Office, Behavioral Health Services, and Probation Services. Serve as senior advisor for the Chief Administrative Officer on court operations and case flow management.

Essential Duties
This job description indicates, in general, the nature and level of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of the incumbent. It is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities. Incumbent may be asked to perform other duties as required.

Leads daily operations of court services to include Court Administration, Court and Family Services, Clerk of Court's Office, Behavioral Health Services and Probation Services. Plans, organizes and directs court operations and direct services; develops, implements and interprets policies and procedures; designs and implements business strategies, plans and implements procedures to improve court operations. Can speak on behalf of Chief Administrative Officer, Juvenile Court in event of absence.

Builds strong management team to fulfill the mission of the Court and successfully meets strategic, operational and programmatic goals approved by the Judged and Chief Administrative Officer. Supervises, directs, and evaluates assigned court staff: makes hiring, promotion and termination recommendations; establishes workloads and prioritizes work assignments; process employee concerns and problems and counsels or institute discipline as appropriate; assists with or completes employee performance appraisals; and ensures staff training in operations, policies, and procedures.

Develops and fosters a working environment that encourages a focus on the coordination of staff regarding shared goals objectives, and assures the full utilization of staff. Plans, organizes, and directs the fiscal, human resources and information technology infrastructure for the Court; develops, implements, and interprets policies and procedures; supervises, directs, and evaluates assigned court staff: makes hiring, promotion and termination decisions and/or recommendations; establishes workloads and prioritizes work assignments; process employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; and ensures staff training in operations, policies, and procedures.

Fulfills the mission of the Juvenile Court through the promotion of efficient utilization of resources, safe and compliant court facilities, responsive and strategic customer service within the Court. Oversees operations management for a large urban court, including quality assurance/record management, access to justice and customer service centers that impact children and families, interpreter management, visiting or senior judges or judicial officers, court reporters, and other mandated services; directs all Equal Employment Opportunity (EEO) and Americans with Disability Act matters, ensuring compliance of all court facilities.

Works with the Judges and Chief Administrative Officer to identify and prioritize the key performance measures and strategic benchmarks; Responsible for strategic planning and serves as senior advisor on all Juvenile Court related matters. Develops and maintains community support and collaboration of community partners through a variety of program activities and networks; attend meetings of department managers and update the Chief Administrative Officer and other managers on issues relating to the Department; as a senior manager, participates in the ongoing review, evaluation, and revision of employee policies and procedure in all departments of the Court.

Plans, organizes, and directs the fiscal, human resources and information technology infrastructure for the Court. Develops, implements, and interprets policies and procedures; supervises, directs, and evaluates assigned court staff: makes hiring, promotion and termination decisions and/or recommendations; establishes workloads and prioritizes work assignments; process employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; and ensures staff training in operations, policies, and procedures.

Total governance areas include developing and implementing policies and procedures to support the court, developing service level agreements and uniform guidelines to direct assigned units, and ensure implementation of best practices to build and sustain a user-friendly court experience. Establishes and maintains effective, collegial and collaborative working relationships with judicial officers, other senior management, court employees, governmental agencies, members of the public and others encountered in the course of work.

Qualifications

Performance Metrics:
Physical Requirements:
Positions in this class typically require sitting, standing, walking, carrying, climbing, reaching, twisting, grasping, fingering, mobility, talking, hearing, seeing, and repetitive physical motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Factor 1: Decision-Making
Interpretive: In carrying out the process, there is a choice as to what and how operations will be completed.

Factor 2: Complexity
Strategic: Studies information to determine what it means and how it fits together in order to get practical solutions.

Factor 3: Purpose of Contact
Negotiate/Defend: Purpose is to detect, discover, expose information, problems, violations or failures by interviewing or investigating.

Factor 4: Line/Staff Authority
Manager: Partially accountable for the work product of others, including timeliness, correctness, and soundness.

Additional Information

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation