Tax Exemption Analyst (Departmental Analyst 9-P11)
State of Michigan
FreshPosted Mar 12
✓ Fresh Listing
Posted: March 12, 2026 (1 day ago)
This job was posted recently. Fresh listings typically have less competition.
Departmental Technician 7-10
State of Michigan
Treasury
Location
Michigan, 48909
Salary
$23.23 - $35.56
per hour
Type
Full-Time
More Maintenance & Trades jobs →Closes
March 27, 2026
SES Pay Grade
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This role in Michigan's Treasury Department involves helping improve taxpayer services by evaluating phone calls and written communications, developing training programs, and supporting team efforts for better quality and learning.
It's ideal for someone with administrative experience who enjoys teamwork, continuous learning, and making a positive impact on public services.
The position spans levels 7-10, offering growth opportunities based on your background.
Key Requirements
- High school diploma or equivalent education
- One year of administrative support experience equivalent to Departmental Technician 7 level in state service
- For higher levels (8-10): Progressive experience in administrative support, technician, or paraprofessional roles, including supervisory duties
- For level 7: Two years of college (60 credits) may substitute for experience
- For level 8: Bachelor's degree may substitute for experience
- Ability to evaluate phone interactions and written correspondence
- Skills in training development and continuous improvement processes
Full Job Description
Are you looking for a career that offers continuous learning, a culture that promotes and rewards teamwork and initiative, and a positive work environment that allows you to help others?
If so, then the Treasury’s Tax Administration Services Bureau, Technical & Operational Support Division is also looking for you!
The Technical & Operational Support Division has an open Departmental Technician position within the Learning, Quality and Development Section.
The Departmental Technician will support the section by working with leaders and staff to ensure continuous improvement for taxpayers through evaluations, training and the overall review of phone interactions and written correspondence.
Departmental Technician 7-E9 Position DescriptionDepartmental Technician 10 Position Description
Treasury Careers – Learn more about why Treasury is a Great Place to Work!
Requirements
Education
Education typically acquired through completion of high school.
Experience
Departmental Technician 7
One year of experience performing administrative support activities equivalent to the 7-level in state service.
Departmental Technician 8
One year of experience performing administrative support activities equivalent to the 8-level in state service.
OR
One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
Departmental Technician E9
One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
OR
One year of experience performing administrative support activities equivalent to the 9-level in state service.
OR
Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
Departmental Technician 10
Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
OR
Two years of experience performing administrative support activities equivalent to the 9-level in state service.
OR
Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.
Qualifications
Departmental Technician 7
Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
Departmental Technician 8
Possession of a bachelor’s degree may be substituted for the experience requirement.
Departmental Technician E9
Possession of a bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.
Departmental Technician 10
Possession of a bachelor’s degree and one year of professional experience may be substituted for the experience requirement.
Note: A position is considered professional if the job requires a bachelor's degree. Qualifying 'professional experience' is counted post bachelor's degree.
Additional Information
Please attach a cover letter and detailed resume to your application. If applicable, please attach a copy of your OFFICIAL college transcript(s) to your application. (Failure to do so may result in your application being screened out.)
Official Transcripts. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrar's signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.
Foreign Transcripts. Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.
Remote Work. This position is eligible for remote work up to five days per week, however selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that occasional onsite work will be required. Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason.
E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Foreign Transcripts. Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed.
Remote Work. This position is eligible for remote work up to five days per week, however selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that occasional onsite work will be required. Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason.
E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.
Fingerprinting. This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.
View the entire job specification at: http://www.michigan.gov/documents/DepartmentalTechnician_12525_7.pdf
Check your resume before applying to catch common mistakes