Departmental Analyst 12 - Senior Community Transition Support Analyst - BCCHPS
State of Michigan
FreshPosted Feb 18
Recent Listing
Posted: February 10, 2026 (9 days ago)
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Department of State Aide 6-E8 - Howell #230
State of Michigan
Department of State
Location
Michigan, 48909
Salary
$21.92 - $30.22
per hour
Type
Closes
February 21, 2026
Job Description
Summary
This job involves helping people at the Michigan Department of State by checking their requests, processing paperwork like driver's licenses or registrations, and explaining services clearly and quickly.
It's a customer service role in a busy office environment, perfect for someone who is organized, patient with the public, and enjoys working varied hours to serve Michigan residents.
Good fits include those with prior experience in retail, admin, or public-facing roles who can handle transactions accurately.
Key Requirements
- High school diploma or equivalent education
- For level 6: No prior experience required
- For level 7: One year of experience as a Department of State Aide 6 or equivalent
- For level E8: Two years of experience as a Department of State Aide, including one year at level 7 or equivalent
- Availability for varied full-time schedule (40+ hours/week), including evenings until 8 p.m. on Wednesdays and possible travel to other offices
- Pass pre-employment drug test and criminal background check
- U.S. citizenship and ability to pass thorough background investigation for security compliance
Full Job Description
POSITION DUTIES - The Department of State Aide will service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizens. Review additional information about the position's responsibilities here: Position Description - DOS AIDE
APPOINTMENT TYPE/BENEFITS - This position is Full-Time. Therefore, you would be eligible to participate in the benefits offered by the state.
WORK SCHEDULE - As a Full-Time position, the incumbent(s) will work a varied schedule of 40+ hours per week. Occasional travel may be required for relief assignments at other branch offices. To be considered for these positions, please be advised that you must be available to work any of the following days/hours during your appointment:
Branch Operations
Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m.
Wednesday: 8:30 a.m. - 8:00 p.m.
WORK SCHEDULE - As a Full-Time position, the incumbent(s) will work a varied schedule of 40+ hours per week. Occasional travel may be required for relief assignments at other branch offices. To be considered for these positions, please be advised that you must be available to work any of the following days/hours during your appointment:
Branch Operations
Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m.
Wednesday: 8:30 a.m. - 8:00 p.m.
MDOSJOBS
Requirements
EducationEducational level typically acquired through completion of high school.
Experience
6 Level - No specific type or amount is required.
7 Level - One year of experience equivalent to a Department of State Aide 6.
E8 Level - Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.
Additional Information
You must apply for this vacancy through the NEOGOV system; click on "Apply" in the job posting for instructions in submitting your electronic application. Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.
Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment. Due to the nature of work of the Department of State, criminal records will be checked. Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment.
SECCHDPOS: Position requires incumbent to be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.
As part of the Department of State’s continued efforts to produce secure driver’s licenses and personal identification cards, state law (Public Act 7 of 2008) requires the Department to perform security checks on designated positions. This notice is to inform you that if you are appointed to a Security Checked Position, you must provide proof of U.S. Citizenship and continue to meet the requirements for the duration of the position. Employment may be terminated if U.S. Citizenship cannot be verified by the first day of employment. The following documents may be used to verify proof of citizenship*:Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment. Due to the nature of work of the Department of State, criminal records will be checked. Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment.
CDLKTEX: Pursuant to the Commercial Motor Vehicle Safety Enhancement (CMVSE) Act and the requirements established by the Federal Motor Carrier Safety Administration (FMCSA), this designation requires a nationwide criminal history background check prior to position appointment. The employee, once appointed, is required to successfully complete a formal CDL training course, and knowledge test prior to certification as a CDL Knowledge Test Examiner. Additionally, the incumbent will be required to pass refresher training and examination every four years.
SECCHDPOS: Position requires incumbent to be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.
- Original certified birth certificate issued by a government unit in the U.S. or U.S. territory
- Valid, unexpired U.S. passport
- Certificate of Citizenship (N-560, or N-561)
- Certificate of Naturalization (N-550, N-570 or N-578)
*Note: Photo identification must be provided. The current legal name and date of birth on the citizenship and identity documents should match. Spelling needs to match exactly. Date of birth needs to be an exact match. If the current legal name is different from the name on the birth certificate, the employee must show legal proof of the name change (i.e. original marriage license, divorce decree or court order).
View the job specification at:
http://www.michigan.gov/documents/DepartmentofStateAide_12503_7.pdf
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