Department of Aging Human Services Associate Community Outreach Specialist

Full Job Description

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week.

A vacancy exists in the Department of Aging for a Human Services Associate, Community Outreach Specialist.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach proof of education, professional license(s), and certification(s) to your application. Unofficial copies are acceptable.

Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of professional licenses, certifications, and education must be submitted with each application.

Requirements

Job Purpose
Under general supervision, provides case management services to older adults residing in Baltimore County.

Essential Job Duties

• Interviews clients to establish case history or reviews case histories of referrals in order to assess needs.
• Schedules an appointment for a home visit or office visit.
• Discusses possible resources or interventions with clients to address the situation and jointly create an action plan.
• Assists clients in applying for benefits.
• Arranges and monitors services for the grant-funded clients, including but not limited to personal care services, medication supplies, adult day services, etc.
• Intervenes in individual client crisis situations, including utility turn-offs, evictions, lack of funds for medication or food, etc.
• Maintains client records in electronic format via WellSky.
• Conducts educational, community relations, prevention, and outreach programs.
• Attends meetings and training sessions.
• Maintains expertise in the field of aging, resources for older adults, and public benefits.

Examples of Other Duties
Performs other duties as assigned.

NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all essential job functions for each position within the class. Each position may not be required to perform all of the essential job functions listed.

Qualifications

Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science.

Experience as described in the essential duties may be substituted on a year-for-year basis, up to a maximum of four years, for the required education.

Knowledge, Skills, and Abilities

• Knowledge of theories and principles of aging.
• Basic knowledge of community, human, and social services assistance programs.
• Writing skills necessary to complete forms, case histories, and reports.
• Good interpersonal skills and active listening skills.
• Ability to conduct individual diagnostic/assessment interviews and to formulate a basic plan of care.
• Ability to make appropriate referrals.
• Ability to establish and maintain good working relationships with others.
• Ability to appropriately handle hostile individuals and those experiencing a crisis.
• Ability to enter and maintain client information in electronic records.
• Ability to make public presentations.
• Ability to interpret Federal, State, and local regulations, procedures, and guidelines for human services professionals.
• Ability to read and understand professional journals and other publications.

Licenses and Certificates
Some positions within this classification may require possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of education to meet the required qualifications for this job. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:
ATTN: Human Services Associate (Community Outreach Specialist)
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You must attach proof of education, professional license(s), and certification(s) to your application. Unofficial copies are acceptable.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of the training and experience they report in their application, including responses to the supplemental questions. Applicants must clearly and completely state the dates and duties of past and current experience for evaluation purposes.

Additional Information

This position requires satisfactory completion of County-sponsored CPR and First Aid training.

Employee must maintain licenses and certifications throughout employment.

Physical and Environmental Conditions
These positions are primarily sedentary, with occasional walking, lifting, or other limited physical activity. Positions may require traveling between work sites.

Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening, and employment investigation, including, but not limited to, criminal background, education certification, and fingerprinting checks.