Program Manager - Social Work Department
State of Michigan
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Department Analyst 9-P11 / 12 - Technology & Systems Unit
State of Michigan
Agriculture and Rural Development
Location
Michigan, 48909
Salary
$25.85 - $43.73
per hour
Type
Full-Time
More Other jobs →Closes
March 19, 2026
Job Description
Summary
This role involves providing IT support and analysis for technology systems in Michigan's Department of Agriculture and Rural Development, focusing on tools like the Dairy Online Regulatory Inspection System (DORIS) to ensure smooth data management and operations for dairy, feed, and produce inspections.
It includes troubleshooting issues, training staff, and recommending tech upgrades to support the team's work.
A good fit would be someone with strong technical skills, problem-solving abilities, and an interest in agriculture who can work independently and handle both routine support and advanced system improvements.
Key Requirements
- Experience in IT support, including troubleshooting hardware, software, and systems
- Strong analytical skills for evaluating program quality, data management, and reporting
- Knowledge of applications, systems auditing, and complex reporting
- Ability to conduct research, make independent decisions, and recommend technology enhancements
- Proficiency in system testing, maintenance, and user training
- Technical aptitude in emerging technologies relevant to agricultural inspections
- Experience facilitating IT coordination and support for division staff
Full Job Description
About this Position:
Departmental Analyst 9-P11:
This position serves as a Departmental Analyst to provide IT (information technology) support for the Technology and Systems Unit by evaluating program quality and effectiveness through uniformity in technology and data management. The position provides analytical and technical services for the dairy electronic inspection system (DORIS), and complex reporting of bureau data, and supports bureau / division processes and procedures related to equipment and technology for existing staff, as well as incoming new and departing staff. This position is responsible for professional research and analysis assignments and requires initiative and independent decision-making as well as technical aptitude in the areas of applications, systems, auditing and reporting.
Position Description - Departmental Analyst 9-P11
Departmental Analyst 12:
This position serves as the recognized IT technical resource expert and point of contact for oversight of electronic inspection system, DORIS (Dairy Online Regulatory Inspection System), including troubleshooting, system enhancements, system testing, development and presentation of system training, enhancement requests, system maintenance, warranty and tech support, finding and tracking system issues and bugs, and facilitating system issue resolutions. This position also serves as a technical advisor resource for facilitating IT hardware and software coordination, and user support for the Dairy, Feed, and Produce Division; as well as, researches and analyzes system issues and emerging technology and recommends system fixes, enhancements, software, hardware, peripherals and system upgrades related to program initiatives and needs and to support the overall IT function and needs for the division.
Position Description - Departmental Analyst 12
**This position may offer some agreed upon remote work arrangement.**
About MDARD:
MDARD is comprised of four bureaus that use a customer-driven, solution-oriented approach to cultivate and expand new economic opportunities for the food and agricultural sector; safeguard the public's food supply; inspect and enforce sound animal health practices; control and eradicate plant pests and diseases threatening the $125.8 billion food and agriculture system; preserve the environment by which the farming community makes their living and feeds consumers; and protect consumers by enforcing laws relating to weights and measures.
More About MDARD:
MDARD partners with the food and agriculture industry to assure a safe, wholesome and abundant food supply; grow our state's economy; and improve the lives of Michigan citizens. These are the primary reasons we do the work we do, and we take great pride in doing our jobs well.
MDARD offers a positive work-life balance with optional hybrid work options and flexible work schedules. Department leaders support a great team culture and are committed to professional development.
MDARD is committed to a department-wide diversity, equity, and inclusion program that builds upon our values and invests in our employees. We provide an inclusive culture through involvement and empowerment, where the inherent worth and dignity of all people are recognized.
Requirements
EducationPossession of a bachelor's degree in any major.
Experience
Departmental Analyst 9
No specific type or amount is required.
Departmental Analyst 10
One year of professional experience.
Departmental Analyst P11
Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.
Departmental Analyst 12
Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.
Additional Information
View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalAnalyst.pdf
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