Data Integrations Supervisor (ITSA-SS/ETS) – Internal

Full Job Description

Data Integrations Supervisor (ITSA-SS/ETS) – Internal

71113357

This opportunity is internal and available to current HCA employees only.

As a supervisor in the IT Entry/Journey/Senior Specialist classification, the successful candidate will also receive a 5% supervisory differential pay on top of their base salary.

This position serves as the agency’s lead authority on how systems connect and transmit data across the Health Care Authority (HCA).

The incumbent independently maps system-to-system integrations, identifies weaknesses or gaps in how platforms communicate, and sets the technical standards and future-state architecture that will guide modernization.

The role supervises two teams of data management and system administration professionals whose work directly implements this connectivity vision.

Through targeted direction and technical leadership, the incumbent ensures these teams build, maintain, and evolve the integrations, pipelines, and system touchpoints that keep agency platforms interoperable and reliable.

The ideal candidate brings strong systems administration expertise combined with the ability to guide, support, and develop highly technical staff while steering the agency toward a more cohesive and intentional systems ecosystem.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the division:

Within HCA, Enterprise Technology Services (ETS) is responsible for management and operation of ProviderOne (the state’s federally certified Medicaid Management Information System (MMIS)), the agency’s Enterprise Data program, data governance support, and information management functions.

ProviderOne processes over two million claims per month and processes/pays claims in excess of $10 billion annually to providers of services to Medicaid clients statewide.

Within the division, the Office of the Enterprise Data Delivery (EDD) is responsible for the development and operation of an enterprise-wide data infrastructure, ensuring quality data, enabling analytics, and supporting reporting processes.

About the position:

The Data Integrations Supervisor reports to the EDD Office Manager within ETS and oversees the Data Integration Management (DIM) section, which includes the Database Administration (DBA) team, and the Integrated Data Engineering (IDE) team.

This position uses these staff to support the effective flow of data throughout the enterprise.

This position ensures the monitoring and troubleshooting of the flow of data between repositories in the enterprise and recommending changes in system-to-system connections to support Enterprise Data Platform (EDP) architectural guidelines.

This position uses their knowledge of systems to identify issues in system-to-system connections, triage problems, recommend changes, and develop new standards and processes.

This position is eligible to telework and is typically not required to report on-site.

The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA.

Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework.

Requirements

Some of what you will do:

Ensure the flow of data between systems in the EDP is conducted in an efficient, transparent, and interoperable manner.

• Responsible for specialized system administration support for various systems within the data management realm of HCA.
• Ensure the design and maintenance of secure, high-performance data pipelines.
• Ensure the monitoring, evaluation, and resolution of inter-system data connectivity issues and monitoring alerts.
• Utilizing technical expertise, develop best practices for the implementation of data repository connections.
• Maintain clear documentation of preferred APIs, data formats, and integration protocols.
• Facilitate communication between technical teams.
• Implement dashboards and reports to track data flows, identify bottlenecks, and ensure timely resolution of errors or delays.
• Verify that data exchanges adhere to organizational security, privacy, and compliance standards.
• Identify and communicate system issues which impede the flow of data between systems.

Supervise members of the Integrated Data Engineering (IDE) and Database Administration (DBA) teams.

• Ensure unit tracks customer requests and issues. Monitor solutions delivered by the team.
• Define objectives and success metrics based on business needs.
• Ensure direct reports have the tools, training, and resources necessary to meet the division goals and objectives.

Qualifications

Required qualifications:

Qualifying candidates will meet one of the following criteria options:

Option 1:

• Bachelor’s degree or higher in computer science, business, business analysis/intelligence, or closely related field and
• Five (5) years of progressively responsible professional IT experience consulting, analyzing, scripting, installing, and/or maintaining computer hardware and software applications.

Option 2:

• Associate degree OR equivalent two (2) years of vocational training in a technical field and
• Seven (7) years of progressively responsible professional IT experience consulting, analyzing, scripting, installing, and/or maintaining computer hardware and software applications.

Option 3:

• Nine (9) years of progressively responsible professional IT experience consulting, analyzing, scripting, installing, and/or maintaining computer hardware and software applications.

Option 4:

• Three (3) years of Journey level experience as an IT Systems Administrator or IT Data Management position.

Qualifying candidates will also satisfy all of the following criteria:

• Four (4) years of experience managing and configuring systems/services server technology or equivalent in a production environment.
• One (1) year experience with application research, design, implementation, configuration, and administration.
• One (1) year experience with systems administration work, researching, designing and implementing infrastructure to support technical specifications.
• Three (3) years of experience with establishing connections between systems to facilitate the transfer of data.
• Two (2) years of experience implementing data pipelines which support traditional databases, data lakes, data warehouses, and business intelligence tools.

Required competencies:

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred qualifications:

• Experience with cloud computing platforms such as AWS.
• Experience with common data-related AWS Services and Console: S3, RDS, EC2, CloudWatch, etc.
• Knowledge of Information Technology Infrastructure Library (ITIL) best practices.
• Proficient with Software as a Service, Platform as a Service, and Managed Services.
• Proficient with Infrastructure as a Service.
• Experience monitoring Service Level Agreements.
• Knowledge of the Software Development Lifecycle (SDLC), configuration and release management principles.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification.

To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Additional Information

About HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery.

Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• And free parking!

Notes:

This position is covered by the Washington Federation of State Employees (WFSE). Once the listed position(s) is(are) filled, this recruitment announcement may also be used to fill additional position(s) for up to sixty (60) days.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency.

HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission.

Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace.

Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description.

Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply.

If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov.

Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at jake.nelko@hca.wa.gov or 360.725.0945.

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

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