Hotel Customer Service Agent NF-02
United States Army Installation Management Command
FreshPosted Mar 12
$16.49 - $21.56Other
↻ Recently Reactivated
Posted: March 10, 2026 (3 days ago)
Reactivated: March 10, 2026
This job reappeared after being removed. Worth checking if still available.
Customer Service Representative - Health BPH - Kanawha co.
State of West Virginia
HEALTH - BPH - HEALTH STATISTICS CENTER
Location
West Virginia, 25305
Salary
$29,070 - $49,360
per year
Type
Full-Time
More Other jobs →Closes
March 26, 2026
Job Description
Summary
This job involves handling customer requests for vital records like birth, death, and marriage certificates in a state health office, including processing mail orders, preparing documents, and providing phone or in-person support.
It's a customer service role in a busy unit where you'll manage orders, answer inquiries, and ensure accuracy in record handling.
A good fit would be someone detail-oriented with experience in public-facing roles like cashiering or bookkeeping, who enjoys helping people and working in an office setting.
Key Requirements
- Graduation from high school or equivalent
- One year of paid experience in bookkeeping, cashiering, or public contact work
- Ability to process and authenticate vital records such as birth, death, and marriage certificates
- Proficiency in entering orders into management systems and preparing certified copies
- Strong customer service skills for phone, mail, and in-person interactions
- Eligibility for bonding
- Substitution allowed: College or vocational training can replace some experience
Full Job Description
KANAWHA COUNTY1 VACANCY
This busy unit consists of employees appointed and sworn by the State Registrar to receive, authenticate, and process all vital records including but not limited to birth and death certificates. Under general supervision works in the customer service unit of the Health Statistics Center. Open, date and sort mail. Enter orders for the mail request for certified copies of birth, death and marriage certificates through the order management system. Prepares certified copies with receipts for mailing after reviewing for accuracy. Prepares orders received through the Vitalchek system. Assists customers by telephone regarding status of orders. Serves or relieves as front walk-up office clerk providing face-to-face customer service. Serves or relieves as receptionist on the mail office phone for the Health Statistics Center. Other duties as assigned.
Click The APPLY Link To Apply Online.
Qualifications
Training: Graduation from standard high school or the equivalent.Experience: One year of full-time or equivalent part-time paid experience in bookkeeping, cashiering or related public contact work.
Substitution: Successful full-time study in an accredited college or university, or resident business or vocational school training may be substituted through an established formula for the required experience.
Special Requirement: Must be eligible for bonding.
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