Custodial Supervisor

Full Job Description

ONLY THE FIRST 35 QUALIFIED APPLICATIONS WILL BE INVITED TO PARTICIPATE IN THE SELECTION PROCESS

Supervises, schedules, and coordinates the work of custodial crews in the cleaning of City buildings and facilities.

Requirements

Supervises and coordinates the work of custodial crews in the cleaning of City buildings, public restrooms, and community centers.

Inspects custodial work and enforces compliance with contractual requirements and City codes. Works with other City departments to coordinate and implement Capital Improvement Projects that include custodial maintenance elements.

Implements comprehensive inspection procedures for City buildings to ensure the highest standard of maintenance. Reports malfunctions and damages and proposes remedies.

Implements and monitors maintenance schedules and quality control procedures; provides input regarding the development of schedules.

Assists management staff with processing payroll records and work orders, budget preparation, and evaluating vacation schedules. Requisitions materials, supplies, and equipment.

Provides support and contributes to the development and implementation of the Sustainable City program and other environmental programs of the division, including integrated pest management.

Reviews building plans and makes recommendations for the improvement of City buildings, restrooms, and community centers.

Oversees the work performed by custodial contractors responsible for window washing, pressure washing, carpet cleaning and other related custodial services.

Estimates and orders materials and supplies.

Tests new cleaning products and related items and makes recommendations based on these tests.

Trains crews in the use of new equipment and custodial procedures.

Checks lighting, plumbing, and related facilities and reports malfunctions.

Receives and responds to service complaints from public and City departments.

Performs other related duties, as assigned.

Qualifications

Knowledge of:

Principles and practices of employee supervision and training

Proper cleaning methods, practices and procedures

Proper use of cleaning equipment, tools, materials, supplies, and solutions

Environmentally sustainable products and standards for janitorial/custodial services

Basic mathematics

Recordkeeping and scheduling methods

Safe work practices and procedures

Effective customer services techniques

Ability to:

Select, supervise, motivate, and train staff, including scheduling and evaluating the work of others

Prioritize work and manage frequently changing deadlines

Learn and apply U.S. Green Building Council (USGBC) principles, practices, and procedures to custodial services

Inspect buildings and facilities to determine cleaning needs

Read and interpret diagrams, plans, and specifications

Interpret and enforce policies, codes, rules, and regulations

Ensure staff are compliant with all safety regulations and procedures

Lift, carry, and move heavy objects

Make accurate calculations

Communicate clearly and effectively, both orally and in writing

Prepare and maintain accurate records and reports

Respond to complaints and inquiries from the public in a tactful manner

Establish and maintain effective and cooperative working relationships with City employees and the general public

Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches

Provide effective customer service

Skill in:

Reading, writing, and communicating at an appropriate level

Using a personal computer and applicable software applications

REQUIREMENTS

Minimum Qualifications:

Graduation from high school or the equivalent. Completion of 60 semester units or the equivalent of college level or vocational school coursework. Additional recent, related work experience may substitute for the educational requirement on a year for year basis.

Four years of recent, paid work experience performing custodial or maintenance services .

At least two years of the recent, paid work experience must have included leading and coordinating the work of others.

Successful completion of the City of Santa Monica’s Pre-Supervisory Academy may substitute for one year of leading and coordinating the work of others.

Licenses and Certificates:

Possession of a valid class C driver license.

Additional Information

How to Apply: Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline.

If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete.

Resumes, CVs and cover letters are not reviewed as part of the application screening process.

If you would like for your education to be considered, you must attach a copy of your college level transcripts or diploma to your online application.

Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts.

All materials must be received in the Human Resources Department no later than the filing deadline.

Failure to do so may result in your application being evaluated without the education being considered.

Selection Process: All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position.

All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.

Testing may consist of any combination of the following:

Training and Experience Evaluation - Qualifying
In-Person Writing Project - Qualifying (Tentatively scheduled for Tuesday, February 3, 2026)
Panel Oral Interview - 100% (Virtual interview tentatively scheduled for Wednesday, February 4, 2026)

Email notifications will be sent to all candidates on or by Monday, January 26, 2026. Please note the testing is scheduled for the following week.

If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list.

If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.Background Investigation:Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.Inclusion & Diversity Statement:The City of Santa Monica is a progressive, inclusive and culturally rich community.

As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive.

Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law.

We aim to create a workplace that celebrates and embraces the diversity of our employees.

Join us!Special assistance with the application and examination process is available, upon request, for persons with disabilities.

Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).Please note the request for reasonable accommodations must be made to Human Resources at least three workdays prior to the examination.