CSP Catering and Hospitality Coordinator

Full Job Description

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!

We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery.

You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community!

When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be.

Unmatched Benefits:

We highly value work life balance and offer excellent work-life programs, training and enriching professional development opportunities and a wide range of benefits.

• Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.

• State contribution into Health Savings Account when enrolled in HDHP.
  

• Job protected medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI).

• Paid medical leave benefits provided by the State of Colorado.

• Eligibility for hybrid or other flexible work arrangements based on the nature of the role.

• We offer unmatched retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA for details.

• CDPS provides generous time off including 11 paid holidays annually and accrued annual and sick leave and four annual wellness days.

• The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.

• Additional benefits offered include tuition reimbursement and reduced college tuition at CSU Global and DeVry University.

• Credit Union of Colorado membership eligibility.

To learn more about State of Colorado benefits, please visit State of Colorado benefits.

Requirements

About the Work Unit
The purpose of the Training Services Branch is to train to members of the Colorado State Patrol. The CSP is designated by Colorado P.O.S.T. (Peace Officer Standards and Training) as an approved Basic Training Academy. In addition to the Academy cadet classes each year, this unit provides continuing education, specialized training, and advanced training to all members of the Colorado State Patrol.

Work Environment

• 100% in-person, Office, event and catering environment, Typical work hours, Monday-Friday, 8:00 am - 5:00 pm.
• May require standing, walking, lifting or carrying items related to event setup.

About the Opportunity
This position serves as the primary liaison and program coordination between the Academy kitchen vendor and the Academy catering and hospitality needs. Responsible for the coordination of catering needs which include classroom or event set up, arranging the menu, and determining specific catering needs, overseeing food setup, event tear down, etc. Manages the day-to-day operations of the CSP Academy classroom(s), liaison with food services vendor ensuring adequate and appropriate services are delivered. Determines facilitates repairs, upgrades and equipment management as required and is the primary point of contact for Academy staff regarding classroom and other meeting space configuration and needs.

Key Responsibilities

Catering and Hospitality Coordination
This position provides classroom and event management for the Training Services Branch and the Camp George West complex. Ensures scheduled meeting space is set up as requested. Assists in the planning and execution of assigned special events. Works collaboratively with TSB professional staff regarding room assignments, space configuration, and hospitality needs.

Vendor Liaison
Under general supervision this position is the primary vendor liaison for contracted food services for the Training Services Branch. As the primary vendor point of contact, manages contracts, monthly invoices, invoice discrepancies, direct needs and concerns of the vendor. Facilitates equipment repairs, preventative maintenance with appropriate repair company, knowing what is contracted or sourced in-house. Provides customer service support to address all vendor addition and maintenance related questions and resolves any issues. Provides vendor with classroom and other event meal counts in a timely manner.

Qualifications

Four (4) years of customer service experience providing direct support to clients, guests, or stakeholders to include hospitality, catering, events, administrative support or related service functions.

OR

A combination of related education and/or customer service experience providing direct support to clients, guests, or stakeholders to include hospitality, catering, events, administrative support or related service functions equal to four (4) years.

If education is substituted for work experience, an unofficial transcript of the relevant education must be provided with your application.

Preferred Qualifications

• Prior state experience that is relevant to the duties and responsibilities of the position.
• Experience in catering coordination, events, hospitality services or customer service in a fast paced environment.
• Experience coordinating multiple vendors and service providers.
• Experience with tracking inventory.
• Experience in Google Products (Ex. Gmail, Google-Docs, Sheets, etc.).
• Proficiency in Microsoft Office Suite products (Ex. Word, Excel, PowerPoint).
• Excellent communication and customer service skills.

Conditions of Employment
Appeal Rights
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb. A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Additional Information

• Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.

Closing Date: All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement.

Candidates who meet the minimum qualifications may proceed to the next step.

Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

Supplemental Question: Effective responses to Supplemental Questions will directly relate to your professional experience, career accomplishments, and views about organizational values and approaches, and how they relate specifically to this position and requirements as you understand them.

Answers generated by AI-tools will typically be unresponsive.

Transcripts: An unofficial copy of transcripts must be submitted at the time of application should education be used as qualification.

Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service.

This documentation is the responsibility of the applicant and must be included as part of your application materials.

Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.

Military Veterans: If you are a military veteran you must submit a copy of your DD-214, Member 4 Copy, and VA disability letter if available/applicable at the time of application so we can determine if you are eligible for veteran's preference points.

Military personnel who are stationed outside of Colorado may be eligible for this position by submitting the completed DD-2058 "State of Legal Residence" form.

• Application Tips: For an overview of State of Colorado application process and application tips, please view this video.
• Resumes, Cover Letters, or other documents submitted: will not be reviewed, assessed, or used in the initial stages of the comparative analysis (transcripts submitted to verify that the applicant meets either the education requirement or minimum qualification substitution are exempt from this).

Notifications All correspondence regarding your status in the selection/examination process will be sent via email to the email address listed on your application.

Include your current working email address on your application and check the email provided on your application frequently as you could receive time sensitive correspondence regarding this position.

We highly recommend that you set up your email to accept messages from "state.co.us" and "info@governmentjobs.com" addresses.

It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

• Comparative Analysis Steps may include

  • An online skills assessment

  • Structural application review