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Posted: February 21, 2026 (1 day ago)

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Crisis Services Worker-Bilingual

County of Tulare

Health and Human Services Agency

Fresh

Location

Salary

$61,605.34 - $75,080.78

per year

Type

Closes

March 3, 2026

SES Pay Grade

Base salary range: $147,649 - $221,900

Typical requirements: Executive-level leadership experience. Senior executive qualifications required.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves helping people in mental health crises by providing on-site support, de-escalation, and safety planning, often in homes, schools, or communities, using phone, video, or in-person methods.

It also includes managing caseloads for high-risk individuals and building skills to prevent future crises.

A good fit would be someone with a background in social work who is empathetic, bilingual, and comfortable working in diverse, high-stress settings.

Key Requirements

  • Bachelor’s degree in social work or related field (or equivalent caseload management experience)
  • Bilingual proficiency (implied by job title)
  • Knowledge of mental health disturbances, substance abuse, child abuse dynamics, and community resources
  • Skills in interviewing, counseling, crisis de-escalation, and safety planning
  • Ability to communicate effectively with diverse clients and coworkers while maintaining confidentiality
  • Proficiency in using office equipment, computers, and assessment tools at a paraprofessional level
  • Experience managing caseloads and meeting strict deadlines in field-based or telehealth settings

Full Job Description

HHSA I(1).jpg

This recruitment will establish an employment list to fill current and any future vacancies within the Human & Human Services Agency. The anticipated life of the employment list is six months.

If interested in employment for this position for current or future vacancies, please submit an online application for consideration.

Current vacancy is with the Health & Human Services Agency located in Visalia. The anticipated life of the list is six months.

Requirements

  • Provide direct field-based, telehealth (telephone or video), and office-based crisis evaluation, support, de-escalation, and safety-planning to those experiencing, or at risk of experiencing, a Behavioral Health related crisis.
  • Provide comprehensive rehabilitative skill-building services to high-risk clients with a focus on crisis prevention, de-escalation, and safety-planning for individuals, and as needed as clinically appropriate, in a group setting and/or involving support persons.
  • Manage a caseload as a secondary coordinator for those at high risk.
  • Meet with clients primarily at the location where they are experiencing a crisis or need support to prevent a Behavioral Health crisis, which may include but is not limited to a client’s home, school, or workplace, in the community, at clinics, hospitals, as client is leaving correctional facilities, other treatment facilities, and unhoused habitations.
  • Assist with use of screening and assessment tools at the paraprofessional level to identify biopsychosocial determinants of health impacting the client’s health and general mental well-being.


For a full list of duties for this position, please click here.

Qualifications

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.


Education:

  • Bachelor’s degree in social work or closely related field.


Education Equivalency:

  • Caseload management experience equivalent to the level of a Social Services Worker III may be substituted for the educational requirement on a year-for-year basis.


Knowledge of:

  • Social aspects and characteristics of mental and emotional disturbances and substance abuse.
  • Dynamics of child abuse and neglect.
  • Interviewing and counseling methods and techniques.
  • Community resources available to assist clients.
  • Components of safety plans and their development and implementation.

Skill/Ability to:

  • Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
  • Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
  • Complete multiple priority projects with strict deadlines.
  • Maintain confidentiality of client information. Assess and make referrals concerning family situations involving suspected neglect or child abuse.
  • Read, interpret, and explain rules, regulations, policies, and procedures about social service programs.
  • Speak, read, and write Spanish may be required.

License or Certificate:

  • Possession of, or ability to obtain, an appropriate, valid California driver's license.


DESIRABLE EMPLOYMENT STANDARDS

Knowledge of:

  • Youth and adult developmental stages and disabilities or dysfunction.
  • Trauma-informed care.
  • Culturally responsive care.
  • Administering Naloxone.

Additional Information

Conditions of Employment

Candidates selected will be required to pass a pre-employment drug and alcohol screening.

Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions.

An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.


College Cost Reduction Access Act

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA).

Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible.

For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service


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Posted on NEOGOV: 2/21/2026 | Added to FreshGovJobs: 2/22/2026

Source: NEOGOV | ID: neogov-tulare-5242438