Criminal Investigator V - Lottery Division

Full Job Description

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration.

We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work.

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Requirements

The Colorado Lottery's mission is to maximize the proceeds from Lottery game sales to support the Lottery's beneficiaries for the good of all Coloradans.

The Criminal Investigator V (Agent-In-Charge) provides leadership, oversight, and subject-matter expertise for criminal, compliance, and background investigations within the Colorado Lottery. This position is responsible for managing investigative operations, supervising both sworn investigators and non-sworn investigators and ensuring the integrity, security and regulatory compliance of Lottery operations statewide.

A typical day as a Criminal Investigator V in the Lottery Division:
The Agent-In-Charge oversees criminal and administrative investigations involving Lottery employees, retailers, vendors, and associated partners; conducts and reviews complex background investigations and serves as the Lottery's lead authority on physical security systems and incident response. This role exercises independent judgment in enforcement decisions, policy development, and risk mitigation, and regularly collaborates with internal leadership, prosecutors, law enforcement agencies, and regulatory partners.

This position functions as a supervisory officer, maintains POST certification, and represent the Lottery in hearings, proceeding, and before the Lottery Commission as assigned.

Primary Job Duties:

Supervision and Management Investigations

• Provides direct supervision and leadership for criminal, compliance and background investigations, including workload management, task assignments and operational oversight.
• Establishes performance expectations, conducts evaluations, and develops performance improvement plans consistent with state personnel rules and departmental policy.
• Reviews and investigative work products for accuracy, completeness, legal sufficiency and adherence to best practices and statutory requirements.
• Develops, implements and updates investigative policies, procedures, and operation guidelines for Criminal and Compliance investigative teams.
• Recommends hiring, promotion, disciplinary action, and corrective measures of investigative staff in coordination with leadership and Human Resources.
• Coordinates with prosecutors, law enforcement agencies, and regulatory partners regarding criminal charges, plea agreements, and case disposition.
• Conducts integrity operations, undercover activities, and underage sales stings to ensure regulatory compliance.
• Maintains POST certification and required law enforcement training to remain in good standing as a sworn peace officer.

Criminal Investigations and Enforcement

• Conducts and oversees criminal investigations involving alleged violations of Colorado Revised Statutes and Lottery Rules by employees, retailers, vendors, and associated individuals.
• Collects, analyzes, and preserves evidence; interviews subjects and witnesses; prepares reports, affidavits, and case documentation; and testifies in hearings, trials, or administrative proceedings as required.
• Determines appropriate investigative methods and enforcement actions based on severity, legal standards, risk, and public interest.
• Coordinates with prosecutors, law enforcement agencies, and regulatory partners regarding criminal charges, plea agreements, and case disposition.
• Conducts integrity operations, undercover activities, and underage sales stings to ensure regulatory compliance.
• Maintains POST certification and required law enforcement training to remain in good standing as a sworn peace officer.

Background Investigations

• Plans, coordinates, and conducts complex background investigations involving Lottery employees, vendors, retailers, and contractor personnel.
• Evaluates criminal history, financial records, tax information, civil litigation, conflicts of interest, disclosures, and indicators of fraud or misrepresentation.
• Reviews fingerprint results and resolves rejected or complex fingerprint submissions with state and federal agencies.
• Prepares detailed investigative reports documenting findings, risk assessments, and recommendations related to suitability and access determinations.
• Serves as the Lottery’s primary point of contact for background investigation inquiries and provides expert guidance on complex or sensitive cases.
• Advises leadership on background investigation outcomes and makes recommendations related to hiring, licensing, access, or continued eligibility.

Security and Administrative Duties

• Serves as the Lottery’s lead authority on physical security systems, facility access controls, and security incident response.
• Issues and manages employee identification badges and determines appropriate access levels based on the principle of least privilege.
• Assesses and responds to security incidents, threats, or complaints, determining appropriate corrective actions and documenting cases as required.
• Provides security support within DOR facilities when operational needs or incidents require law enforcement presence.
• Develops and delivers training and presentations related to security, investigations, and compliance for internal and external stakeholders.
• Represents the Security & Investigations function in meetings, briefings, and before the Lottery Commission as assigned.

Qualifications

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

A2A6XX

CRIMINAL INVESTIGATOR V

MINIMUM QUALIFICATIONS:

Experience Only:

Ten (10) years of progressively responsible professional investigative experience in a regulatory, compliance, or enforcement setting, of which two (2) years must include direct supervisory experience over investigative or compliance staff.

AND

**Must possess a valid Colorado POST certification that is active, in good standing, and free of any restrictions, suspensions, or revocations at the time of applying**

OR

Education and Experience:

Bachelor's degree in accounting, business administration, public administration, criminology, criminal justice, criminalistics, political science, police science, law enforcement, law, psychology, sociology or a closely related field as determined by the Department.

AND

Six (6) years of full-time professional investigative experience in a regulatory, compliance or enforcement setting, of which two (2) years must include direct supervisory experience over investigative or compliance staff.

AND

**Must possess a valid Colorado POST certification that is active, in good standing, and free of any restrictions, suspensions, or revocations at the time of applying**.

Substitutions

Criminal Investigative experience in a field appropriate to the position may be substituted for the degree requirement only on a year-for-year basis.

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Necessary Qualifications:

• Applicants must successfully pass a background investigation and a tax check prior to appointment to positions in the Lottery Division.
• Must possess and maintain a valid Colorado driver's license (at the time of application).
• Must be able to pass a pre-employment background check.
• Must pass a pre-employment Physical and Psychological evaluation.
• Applicants must be willing to work nights, rotating shifts, weekends, holidays, and maintain on-call status while off-duty for emergency and supervisory response.
• Maintains proficiency and qualification as required by Colorado P.O.S.T.

• Must possess a valid Colorado POST certification that is active, in good standing, and free of any restrictions, suspensions, or revocations at the time of applying

• Attends all DOR compliance training modules.
• Certify and maintain certification in arrest control techniques.
• Applicants must be willing and able to perform heavy lifting, carrying, or otherwise moving objects, occasionally up to 100 pounds

Preferred Qualifications:

The ideal candidate will possess the following skills:

• Knowledge of Colorado rules and regulation related to the Colorado Lottery
• Demonstrated experience in communication and interpersonal, oral, and written communication skills.
• Problem solving and troubleshooting skills.
• Demonstrate the ability to plan and organize.
• Ability to complete reports in a thorough, accurate and concise manner.
• Experience with rule making processes.
• Experience supervising administrative investigations in a regulated environment.
• Proven ability to learn new, complex software and technical acumen.
• Experience managing a geographically separated team.

Conditions of Employment:

• Must possess and maintain a valid Colorado driver's license (at the time of application.)
• Must be 21 years of age or older for this position.
• Must be able to pass a background check.
• Candidate may be required to pass a Pre-Employment Drug Screen.
• Travel is required as needed.

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.

Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

• Have an assigned State fleet vehicle

• Are required to operate a vehicle as part of the position

• Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying.

Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.

• Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email.

Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses.

It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

APPEAL RIGHTS

An appeal or review must be submitted on the official appeal form, signed by you or your representative.

This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Additional Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.

If not applying online, submit application to:

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader).

Paper applications must be received via email to DOR_talentacquisition@state.co.us by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.