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Posted: March 3, 2026 (1 day ago)

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Corrections Specialist Assistant | Resolutions

State of Washington

Dept. of Corrections

Fresh

Location

Washington, 98504

Salary

$4,213 - $5,611

per month

Closes

March 10, 2026

Job Description

Summary

This job involves supporting a team that handles complaints and concerns from people in a women's prison, by organizing paperwork, tracking investigations, and guiding staff and inmates through the resolution process.

It's a full-time role in a secure facility where you'll help ensure fair handling of issues to promote safety and positive change.

A good fit would be someone detail-focused, comfortable in a prison setting, and passionate about public service and helping others.

Key Requirements

  • Comfortable working daily in a prison environment
  • Strong organizational skills for coordinating administrative duties like assigning investigations and tracking progress
  • Attention to detail for reviewing documents, ensuring compliance, and conducting thorough fact-finding
  • Ability to communicate effectively, including providing written directions to incarcerated individuals and conducting orientations
  • Commitment to equitable, inclusive practices and public safety in corrections
  • Experience or willingness to model informal resolution options and encourage timely interviews

Full Job Description

Corrections Specialist Assistant | Resolutions

Full Time | Permanent

Location: Washington Corrections Center for Women | Gig Harbor, WA

Salary Range: $4,213 - $5,611 Monthly


This position is represented by the Teamsters 117 bargaining unit.


The candidate of choice must be comfortable working in a Prison environment as you will be required to work in facility daily.


The Washington State Department of Corrections (DOC) is seeking a motivated and detail-oriented Corrections Specialist Assistant to join the Resolutions team at the Washington Corrections Center for Women (WCCW)!

Under the supervision of the Resolution Specialist, the goal of this position is to provide primary, confidential support to the Resolutions team.


At DOC, our staff take pride in knowing their work has a lasting impact.

Whether serving inside a correctional facility, supporting community supervision, or working in an administrative capacity, each employee plays a vital role in fostering safe environments where incarcerated individuals are encouraged to make positive choices.

Together, we enhance public safety, uphold fair and lawful practices, and provide leadership that shapes the future of corrections across Washington State.


In this role, you will be responsible for assisting in addressing Incarcerated Individual (I/I) concerns and resolution requests in accordance with the Department of Corrections (DOC) Resolution Program Manual (RPM.

The candidate of choice will assist in the resolution process by compiling records, assisting with paperwork and conducting the weekly Resolution Program Orientation for incarcerated individuals and new staff.

This position supports the department's mission by filling an important role in the

Resolutions Program which is a critical correctional program.


At DOC, we value diversity and respect the unique strengths each team member brings. We are committed to fostering a safe, professional, and inclusive environment where every employee can contribute and thrive.


A completed application packet will include:

  • A cover letter regarding your interest in this position with our agency
  • A detailed resume
  • Three professional references

Requirements

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a Corrections Specialist Assistant, some of your duties will include:

  • Coordinating administrative function duties within WCCW’s Resolution Program which could look like:
    • Assigning investigations to appropriate staff
    • Reviewing documents for compliance
    • Ensuring timely interviews are conducted
    • Encouraging and modeling informal remedies options
    • Ensuring that incarcerated individuals are interviewed at least once before a resolution is submitted at Level III
    • Providing directions to incarcerated individuals in writing, including directing them to the appropriate administrative process
    • Correcting administrative suggested responses provided by investigators when appropriate with the exception of medical responses
    • Tracking all assigned investigations ensuring administrative responses are timely
    • Conducting thorough investigations
    • Confirming research, and fact finding is accomplished at all levels for appropriate and accurate administrative response
  • Complete administrative tasks for the WCCW Resolution Department including:
    • Assuming responsibility for the office management for the Resolution Department
    • Using independent judgment to accomplish the administrative duties
    • Coordinating timely submission of reports and completion of work for the Resolution Coordinator
    • Researching and submitting information and documentation in response to public disclosures or any other additional information required by the WCCW/Public Information Officer (PIO)
  • Other duties as assigned

Qualifications

What we need (required qualifications):

  • High School diploma, G.E.D., or equivalent

AND

  • Four (4) years of increasingly responsible office/clerical work experience

OR

  • Four (4) years experience in a correctional field office or institution with Two (2) years being at the senior clerical level or higher.

Knowledge, Skills, and Abilities:

  • Intermediate skill level in Microsoft Suite products (i.e. Outlook, WORD, and Excel)
  • Excellent oral and written communication skills
  • Ability to keep confidential information confidential
  • Ability to build employee relationships

What will make your application stand out (preferred qualifications):

  • Bachelor’s degree from a recognized accredited college and/or university whose accreditations are recognized by the U.S. Department of Education (USDE) or the Council for Higher Education Accreditation

Additional Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

  • Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
  • Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety.

    We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.

  • People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
  • Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
  • Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.


DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.


IMPORTANT NOTES:

  • This recruitment may be utilized to fill more than one position.
  • Please include a minimum of three (3) professional references with your application.

    A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

    If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.**Please note: Phone number AND email address are required for all professional references.

  • A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
  • Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
  • We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

    A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

  • Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.

    When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

    Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

    You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

    DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

    The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

    https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

  • DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.


Telework Details

This position may be allocated for telework.

If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.

Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.

Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process.

Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.


What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority.

Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

  • Remote/telework/flexible schedules (depending on position)
  • Up to 25 paid vacations days a year
  • 8 hours of paid sick leave per month
  • 12 paid holidays a year
  • Generous retirement plan
  • Flex Spending Accounts
  • Dependent Care Assistance
  • Deferred Compensation and so much more!


PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.


For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

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Posted on NEOGOV: 3/3/2026 | Added to FreshGovJobs: 3/4/2026

Source: NEOGOV | ID: neogov-washington-5257203