Correctional Records Technician (Tolling Unit)

Full Job Description

Correctional Records Technician
Employee and Business Support Services - Tolling Records Unit

Multiple Locations Statewide

This recruitment will fill multiple permanent positions.

The positions filled are assigned to designated Department of Corrections locations throughout the state; however, they will have the flexibility to telework from home or report to an approved physical office per the Telework Agreement.

*These positions are assigned to the following Department of Corrections locations:

Vancouver Community Justice Center in Vancouver, WA

Spokane Community Justice Center in Spokane, WA

The Washington State Department of Corrections (DOC) is seeking analytical, highly motivated, and qualified individuals to fill permanent Correctional Records Technician (CRT) positions within various Tolling Units in the agency!

The goal of the Correctional Records Technician is to enter, verify, and ensure an individual's tolling and sentence structure information is in compliance with appropriate laws and agency policy, for those under the jurisdiction of the Department of Corrections, for appropriate supervision within the community.

Appropriate tolling is necessary for the calculation of return and revoke time for confinement of certain sentence types.

The CRT contributes to the agency's mission to improve public safety by completing audits, by reviewing the electronic database information against the source documents and resolves any issues from the sentence computation.

This is a terrific opportunity for anyone with data entry skills who enjoys problem solving, research and has an eye for detail who desires a career in the criminal justice field.

If you enjoy a positive work environment with flexible schedules, paid holidays/sick leave/vacation and continued on-the-job training, this could be the position for you.

We communicate on Microsoft Teams throughout the day to support the hybrid/flexible telework environment and your team is available to assist you and your on-the-job training needs.

Agency Profile: Whether the work is inside a prison, in community corrections, or in an administrative office, the Washington State DOC professional staff experience a high degree of personal satisfaction knowing they are creating environments in which all individuals under DOC jurisdiction can learn to make choices that contribute to a safer society.

Application Process To begin the online application process:

• Click the green 'Apply' button on the job posting and sign in or create an account.
• Complete your application.
• Please be sure to attach the following to your application:

1. A cover letter outlining your qualifications,
2. A detailed chronological resume; and

At least (3) three professional references - A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

• Click "Accept & Submit" to submit your application.

Incomplete application packages may disqualify an applicant from the application process.

We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting.

Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting.

All information may be verified and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

Requirements

As a custodian of agency records, the Correctional Records Technician (CRT) enters, verifies, and ensures an individual’s tolling and sentence structure information is in compliance with appropriate laws and agency policy, for those under the jurisdiction of the Department of Corrections, for appropriate supervision within the community.

Appropriate tolling is necessary for the calculation of return and revoke time for confinement of certain sentence types.

The CRT contributes to the agency’s mission to improve public safety by completing audits, by reviewing the electronic database information against the source documents and resolving any issues from the sentence computation.

Duties:

• Review and verify Scheduled End Dates (SED) for individuals under Department of Corrections (DOC) supervision.
• • Audit, review, and verify accuracy of tolling for individuals under DOC supervision.
  • Audit, review, and verify accuracy of tolling for individuals currently incarcerated on Community Custody Prison (CCP) Return, Community Placement (CP) Terminate, and Drug Offender Sentencing Alternative (DOSA) Revokes or DOSA Reclasses.
  • Audit and reconcile tolling for individuals under DOC supervision when requested to by DOC staff.
  • Applying Supervision Compliance Credits (SCC)
  • Provide support to the Violator Unit, Hearings Unit, Return/Revoke (R&R) Unit with regards to reviewing and reconciling tolling for individuals under DOC supervision SEDs for accuracy, credits, and jurisdictional issues.
  • Will ensure agency databases reflect the SED as calculated by the tolling activities by updating the User Provided SED in OMNI and STEM.
  • Review tolling prior to entering tolling movements into OMNI after receiving emailed requests from Community Custody Division (CCD) staff.
  • Update the User Provided SED in OMNI and STEM as appropriate.
  • Complete appropriate paperwork affecting SEDs for closure of causes.
  • Ensure appropriate paperwork is placed into correct databases (OnBase, SharePoint, etc.).
  • Apply Supreme Court decisions, Superior Court decisions, Appellate opinions, RCW, WAC and Indeterminate Sentence Review Board (ISRB) redeterminations in order to properly compute or re-compute the SED for individuals under the Department’s jurisdiction.
• Prioritize and respond to incoming requests in a timely manner. This includes effectively communicating with the requestor and others.
• Maintain electronic files.

Qualifications

What we need (required qualifications):

• High School diploma or equivalent.
• Two (2) years of experience maintaining or processing files such as legal files, property files, grievance files, administrative files, medical files, parole files, counselor files, or custody files, in a governmental law enforcement office, court setting, or an adult or juvenile correctional agency.
• Must respect and maintain confidentiality.
• Demonstrated ability to effectively communicate with co-workers, the public, and/or criminal justice agencies.
• Demonstrated ability to analyze and solve problems under highly stressful or adverse situations.
• Demonstrated ability to learn and utilize computer-based applications in the performance of job duties.
• Maintain knowledge of Washington Sentence Structure, Records Procedures, and DOC Policy to ensure jurisdiction of supervision.



All staff entering into employment with the Department of Corrections must possess the following values at the time of hire:

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.

Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety.

We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.

• People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities.



What will make your application stand out (preferred qualifications):

• One (1) or more years of demonstrated entry and reconciliation of tolling ability in the department's electronic database.
• College-level course work in criminal justice, business administration, accountant, social science, or related field.
• Knowledge of criminal history document processing.

Special Requirements/Conditions of Employment:

• Must be able to satisfactorily complete Tolling Unit competency test with at least 70% accuracy.




Additional Information

Supplemental Information:

Vision: Working together for safer communities.




Mission: Improving public safety by positively changing lives.




Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.




Our Core Values:

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.

Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety.

We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.

• People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.




DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.




IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.

Please include a minimum of three (3) professional references with your application.

A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.

When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.




Telework Details

This position may be allocated for telework.

If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.

Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.

Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process.

Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.




What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority.

Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!




PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.




For questions about this recruitment, or to request reasonable accommodation in the application process, please email melissa.newman@doc1.wa.gov or call us at (360) 463-4833. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.