Congressional Liaison Representative

Full Job Description

This position is located in the Office of the Assistant Medical Center Director under the Veterans Experience Officer at the Mountain Home VA Health Care System.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/16/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Knowledge of Congressional Liaison programs and principles; Knowledge of regulations, policies and standards as it relates to official correspondence; Preparing correspondence, briefs, project papers, and reports; Organizing and delivering briefs to managers; Responding to inquiries by obtaining input from services and reviewing electronic health records; Skilled in variety of desktop publishing and other software to prepare reports and briefs; Able to communicate orally and in writing to prepare and deliver training and briefs; Knowledge of mission, organization, programs, strategic planning and requirements of health care organizations in general and the VA system in particular.

NOTE: This information must be supported in your resume to be considered for the position. OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have have a Ph.D.

or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M.,if related.

OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have an combination of specialized experience and education beyond the second year of graduate level education when combined, is equivalent to 100% of the qualification requirement.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

The incumbent is the primary point of contact for Congressional inquiries and all other formal and informal inquiries related to Veteran patients from higher authority.

The incumbent is responsible for the responsible efficient management of both routine and urgent communication regarding a wide variety of issues, often health care-related concerns.

Major duties include, but are not limited to the following: Recommends alternate courses of action in resolving problems Troubleshoots and resolves issues where deficiencies affect the organization's mission.

Performs assessments of strategic mission support and alerts management of systemic problems.

Develops ongoing strategic analyses across numerous activities and recommends solutions for improvements Reviews, interprets, and applies processes when making recommendations to corrective measures Makes final review and recommendations on regulatory compliance and accuracy of congressional inquiries and management processes Provides detailed data analysis.

Determines underlying causes of deficiencies to identify problem reporting areas. Conducts special surveys as necessary. Prepares detailed reports by conducting cost analysis.

Develops automated tools to support research, simulation, and analysis.

Prepares a variety of correspondence, reports, information papers, and fact sheets for Executive Leadership used in staying abreast of congressional activities and actions.

Provides authoritative, direct assistance to Executive Leadership during the various stages of the legislation process.

Analyzes information gathered and formulates final reply in preparation for approval signature.

Provides expert advice to the Executive Leadership Team and guidance in handling complex and unusual tasks.

Promotes discussion and compromise among staff offices and ensures that all parties are in agreement with proposed responses to inquiries and when documents are released.

Ensures that the Privacy and Freedom of Information Acts are compiled with before releasing information to Congress so that privacy rights are protected.

Performs cost containment strategies, ensuring the effectiveness, quality, and economy of operations. Participates in the development of education and training documentation.

Researches and analyzes sensitive cases involving finance, legal, and medical issues and programs that require extensive coordination.

Provides advice and guidance to functional experts on how to best articulate the official position.

Facilitates resolution of all conflicts /non-occurrences through discussions, meetings, and conferences with principals and subject matter experts.

Prepares analytical reports monthly, quarterly, and annually to brief the Executive Leadership Team regarding inquiries by category.

Ensures that replies avoid unfavorable reaction by the public, Members of Congress, their staff, their constituents, and the media.

Consolidates and synthesizes all relevant information into a final response. Reviews work in progress and prepares reports/briefings as required.

Evaluates information developed in the staffing process and determines applicability to the case at hand. Work Schedule: Monday-Friday 7:30 am-4:00 pm Virtual: This is not a virtual position.

Position Description/PD#: Congressional Liaison Representative/PD000000 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized