Computer Assisted Ordering Technician

Full Job Description

About the Position: This position is located at a commissary store within the Defense Commissary Agency (DeCA) system.

The incumbent performs Computer Assisted Ordering (CAO) tasks at a store under general supervision, and is responsible for all CAO system and item maintenance affecting the in-stock position for assigned area of responsibility.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

30 Percent or More Disabled Veterans Current Defense Commissary Agency (DeCA) employees Current Department of Army Civilian Employees Applying to OCONUS Positions Current Department of Defense (DOD) Civilian Employee (non-Army) Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Excepted Service Overseas Family Member Appointment Family Member Preference (FMP) for Overseas Employment Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouse Preference (MSP) for Overseas Employment Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience equivalent to at least the GS-04 grade level in the Federal service which includes working with automated ordering systems; performing inventories and maintaining product availability on shelves and backroom/warehouse.

OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.(Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.

Add the two percentages.

You will be evaluated on the basis of your level of competency in the following areas: Attention to Detail Collaboration Skills Inventory Control Technology Application Time in Grade Requirement: Candidates may be advanced without time restriction to positions up to GS-05 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.

Major Duties:

• Works with the store stocking supervisor and crew members to integrate and maintain the Computer Assisted Ordering Technician system.
• Interfaces with all levels of store management on Computer Assisted Ordering issues as needed, and deals directly with commercial distributor representative and vendor stocking representatives on issues affecting Computer Assisted Ordering.
• Evaluates stock levels of all Computer Assisted Ordering categories daily, by physically reviewing the storage and display shelf locations, shippers and warehouse.
• Accurately identifies phase out, deleted, and mis-picked products and processes accordingly.
• Predicts fluctuating needs of the customer to proactively position the inventory of the store throughout the year.