COMPUTER ASSISTANT

Full Job Description

IOWA ARMY NATIONAL GUARD - TITLE 32 EXCEPTED SERVICE POSITION This position is open to current on-board Title 5 and Title 32 employees of the Iowa Army National Guard. Military membership is required.

LOCATION: USPFO Warehouse, Johnston, IA In describing your experience, please be clear and specific. We will not make assumptions regarding your experience.

Applicants who do not fully address the minimum/specialized experience needed for the position in their resume will not be referred for consideration.

MINIMUM REQUIREMENTS: Experience, training, or education which demonstrates the applicant's ability to follow directions, procedures, or systematic work methods which gives evidence of the candidate's ability to perform this work.

Experience using computer and automation systems.

SPECIALIZED EXPERIENCE REQUIREMENTS: GS-0335-7: Must have experience in the following: 1 year experience equivalent to at least next lower grade level Experience with and knowledge of computer equipment utilized within the division, of software/hardware tests and diagnostic routines to analyze system operational problems and to determine causes and corrective action.

Major Duties:

As a COMPUTER ASSISTANT, GS-0335-7 your duties are below.

Based on a general knowledge of logistics policies and procedures governing logistics activities, analyzes and determines the needs and methods of data support for the division.

In coordination with the Supply Systems Analyst, identifies potential computer applications.

Determines requirements through a fact finding studies to see if locally developed applications are needed that are not included in other Department of the Army (DA) logistic Standard Army Management Information Systems (STAMIS).

Directs and monitors the operation and maintenance of existing STAMIS and locally developed logistics applications.

Advises and assists the Supply Systems Analyst in resolving automation problems (hardware and software). Trains division employees in the operation and maintenance of system equipment.

Develops and maintains a variety of desktop Standard Operating Procedures (SOP) containing step by step procedures for machine operation, system recovery, data backup, operator level hardware maintenance.

Provides detailed STAMIS applications training to new systems users for all branches.

Identifies and coordinates required training with division supervisors and develops individual training programs as required. Evaluates progress and the need for additional training.

Trains functional users and conducts briefings to explain procedures, system options and limitations for the utilization of software and hardware.

Identifies the cause of operations failure and means of recovery. Researches and resolves hardware, software and application program problems, working with users and system proponents as required.

Coordinates maintenance and repair of automation equipment within the division.

Coordinates the loading of software changes and program updates with DA, NGB, Data Processing Installation (DPI), other agencies and division branches to ensure system enhancements are synchronized and current.--Serves as Information System Security Officer for Supply and Services Division.

Develops, monitors and evaluates procedures and internal controls in accordance with current security regulations/guidelines for internal systems security. Responds to ad hoc requests (i.e.

Structured Query Language, etc.) for products by working with various sections/branches of the division to produce data retrieval outputs. Performs other related duties as assigned. D0890P01