COMPUTER ASSISTANT

Full Job Description

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is to manage all aspects of information systems to include acquisition, support, training, and installations for the 9 Physiological Support Squadron.

Learn More About This Agency: The mission of the United States Air Force is: To fly, fight, and win...Airpower anytime, anywhere.

To achieve that mission, the Air Force has a vision of Global Vigilance, Global Reach and Global Power.

That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations.

Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

Click here to view the AF Civilian Employment Eligibility Guide: 30 Percent or More Disabled Veterans AF DCIPS Interchange AF Internal Employee DoD Transfer (Excluding Air Force) EO 12721 Certain Former Overseas Employees EO 13473 Appointment of Certain Military Spouses Former Federal Employees (Reinstatement) Interagency Career Transition Assistance Plan Land Management Employee Military Spouse Preference National Service (Peace Corps and VISTA) Non-AF DCIPS Interchange Non-Appropriated Fund Non-DoD Transfer Other (Interchange Agreements) People with Disabilities, Schedule A PPP DoD Military Reserve (MR) and National Guard (NG) Technicians PPP DoD Retained Grade Preference Eligible PPP Mil Res (MR) and Nat Guard (NG) Pref Eligible Technician Receiving Disability Retirement Special Inspector General for Afghanistan Reconstruction Veterans Employment Opportunities Act Veterans Recruitment Authority Qualifications: In order to qualify, you must meet the experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualification Standards for Clerical and Administrative Support Positions for the GS-0335, Computer Clerk and Assistant Series.

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade (GS-06) or equivalent in other pay systems.

Examples of specialized experience includes: Operating a wide variety of desktop, laptop, and tablet computer systems, as well as peripherals like printers, scanners, projectors, and cellular phones, by applying standard procedures to activate, monitor, troubleshoot, and control them; applying basic analytical and diagnostic testing methods to identify system failures, determine corrective actions for resuming normal operations, and implement workarounds for partial use until problems are fully resolved; troubleshooting issues with telecommunications, Non-classified Internet Protocol Router Network (NIPR), Secure Internet Protocol Router Network (SIPR), and LAN/WAN systems; and instructing users on the proper application of software, adherence to security requirements, understanding of hardware capabilities, and performance of basic computer maintenance.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible.

One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of DoD and Air Force automated data processing and networking standards, policies, and techniques.

Knowledge of computer hardware and software systems and their interfaces; and programming languages and other job control languages.

Knowledge of data content and output options for a variety of administrative, scientific and/or technical program applications that are processed on any of several multi-program operating systems.

Knowledge of facility environment and infrastructure to support computer systems.

Ability to use and maintain a computer system, equipment, and software; analyze computer network, software, and hardware problems and develop effective and economical solutions; and train users on new computer systems.

Ability to communicate effectively, both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).

Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

Administers information systems. Monitors ongoing operation of network systems to ensure hardware and software are functioning properly and that operational standards are met.

Serves as project officer for recommending selection of and installing new computer systems and software, and maintaining all computer systems. Administers the computer security program.

Provides training and assistance to customers.