Community Liaison - Developmental and Youth Services (Case Manager IV)

Full Job Description

Requirements

• Completes individual service plans to determine identified need areas and requests for services. The meeting must be done in face-to-face contact either through visits to the home, office, or other community setting.
• Prepares Individualized Services Plan based on assessment information in collaboration with individual and/or family.
• Provides assessment, advocacy, linkage, coordination, and monitoring for services to include Medicaid Waiver.
• Services provided by private providers, other community agencies, natural support systems and other units within the NCSB.
• Complies with DBHDS, DMAS, and licensure regulations and maintains chart documentation that complies with agency guidelines.
• Monitors progress, service delivery, health and safety, and client satisfaction by providing monthly service to all individuals on assigned caseload. Provides increased frequency of service whenever clinically indicated.
• Identifies and accesses resources to meet identified needs and assist individuals in procuring and maintaining resources and entitlements.
• Provides information to consumers, significant others and services providers regarding client rights and promptly reports any suspected violation of those rights to supervisor and Adult or Child Protective Services (APS or CPS).
• Complies with regulations for HIPPA, mandated reporting of abuse and neglect, Client Confidentiality, and other Client Rights.
• Assess eligibility for DD Waiver services and conduct the VIDES assessment.
• Provide monitoring services for individuals on the DD Waiver Wait list for Norfolk.
• Provide information and external referrals to individuals seeking services.
• Conduct presentations regarding DD Waiver and DD Services to local community groups.
• Liaison with local agencies to promote DD education and awareness of services available.
• Provide information to those individuals that may qualify for Developmental Disabilities services.
• Attend treatment planning meetings and collaborates with Social Workers for individuals residing in institutional settings.
• Works with family or significant others in the development of discharge plans to maximize natural supports and facilitates transition/discharge process for facility individuals that are designated as ready for discharge from institutional care to the community.
• Monitors individuals residing in facilities through collateral contacts with family, social workers, and Community Integration Managers. Assess individuals at least annually face to face. Monitor progress, maintain documentation, review annual and other reports and participate in meetings.
• Implement the pre-discharge plan and ensure all the necessary linkages to community support and providers of services.
• Provides supervision to staff assigned monthly and as needed for meetings, performance appraisal, and performance management, quality review, on the job training, and guidance and counseling.
• Attend staff meetings, prescription team, in-services, and conferences as required.
• All other duties assigned by the Programs Manager.

Qualifications

Additional Information

• Valid Driver's License may be required depending on assignment.
• Certification in basic first aid and CPR, depending on area of assignment.