Communications Specialist I (OMH Public Safety Columbia)

Full Job Description

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Communications Specialist I, who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

Both positions are located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), Public Safety Division, 7901 Farrow Road, Columbia SC 29203.

Responsibilities for the Communications Specialist I:

• Enforces all departmental and Federal Communications rules and regulations.
• Handles incoming/outcoming calls update Policy Procedure Manuals, work closely with other agencies.
• Maintains logs, files and records.
• Operates NCIC Terminal and other related equipment and make daily reports.
• Answers telephones and dispatches officers as needed.
• Receives and relays information for other agencies.
• Ensures compliance with all applicable Commission on Accreditation for Law Enforcement Agencies (CALEA) standards.
• Monitors Power DMS (Data Management System) for training, policies and procedures notifications.
• Checks reports for accuracy and completeness, prepares leave without permission reports (EFF).
• Maintains radio logs and records all calls/information on logs.
• Maintains decal file system/enters information into the computer, maintains the daily activity log for officers on duty, vehicles being used, equipment checked out and the Service Breakdown log.
• Participates in all Practice Disaster/Emergencies utilizing the notification procedures, ensures that all equipment operating properly and assists with arrangements for repairs when needed.
• Monitors fire alarms, burglar alarms and dispatches officers/fire trucks as needed.
• Assists OMH Public Safety Services in maintaining contact with local, county and state law enforcement agencies as needed and provides information to officers on duty.

Requirements

• A high school diploma.
• Must be able to complete the SLED/CJICS NCIC Certification course within six (6) months of hire.

Qualifications

Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Information

Post hire, employee must have:

• Complete the SLED/CJICS NCIC Certification course within six (6) months of hire.
  
• Ability to speak clearly and receive/relay information accurately.
• Good telephone manners, reading, writing, and spelling skills.
• Ability to adjust to fluctuating situations, disturbances, while enforcing rules and regulations.
• Ability to work fluctuating hours.
• Have considerable knowledge of state laws, rules, and regulations of the South Carolina Department of Behavioral Health and Developmental Disabilities.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment.

Please complete the state application to include all current and previous work history and education.

A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.