Temporary Admissions & Collections Clerk
County of Riverside
FreshPosted Jan 21
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Posted: January 21, 2026 (2 days ago)
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Collections Specialist I (OSS)
City of St. Louis
Revenue - Collector of Revenue
Location
St. Louis, Missouri, 63105
Salary
Not specified
Type
Full Time
More Other jobs →Closes
February 3, 2026
Job Description
Summary
This job involves reaching out to people and businesses who owe taxes or payments to the City of St.
Louis, setting up plans for them to pay what they owe, and keeping track of all the details to make sure everything is handled properly.
It's a role in the revenue department where you'll help collect money that's due and work with a team to follow the rules.
A good fit would be someone with office experience who is good at talking to people, even in tough situations, and stays organized with records and reports.
Key Requirements
- Three years of professional work experience in a general office environment
- Experience in collections and recovering accounts receivable
- Strong communication skills for contacting taxpayers about late or missed payments
- Ability to negotiate payment plans and resolve payment issues
- Proficiency in maintaining detailed records of collection efforts and communications
- Skill in creating, compiling, and providing reports on collection operations
- Current payment of personal and real property taxes as required by department rules
Full Job Description
Make a Difference in Your CommunityThe Department of Revenue for St. Louis County Government is actively looking to hire a Collections Specialist (Office Services Specialist). This position is responsible for managing and recovering outstanding accounts to ensure timely payment from customers or clients. This role involves contacting individuals or businesses regarding overdue taxes, negotiating payment arrangements, and maintaining accurate records of collection activities. The specialist works closely with the Collector of Revenue to resolve payment discrepancies and ensure compliance with county policies and legal regulations.
Why Work with Us?
- Competitive Average Salary: Typical starting salary range is between $16.39- $19.67 hourly, based on your qualifications.
- Comprehensive Benefits: Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St. Louis County benefits: Competitive Benefits - St. Louis County Website
- Public Service Loan Forgiveness: We participate in this program to support your financial future. Learn more about the program: Public Service Loan Forgiveness | Federal Student Aid
- Flexible Work Environment: Benefit from a hybrid work model that supports work-life balance.
Requirements
- Communicate with taxpayers regarding missed or late payments
- Work with taxpayers to set up payment plans and collect on payments
- Address payment issues with taxpayers who are late on payments
- Maintain detailed records of collection efforts and communications
- Create, compile, and provide reports regarding collection operations
- Perform other duties as assigned
Qualifications
- Equivalent to three years of professional work experience in a general office environment
- General collections experience and recovery of accounts receivable
- The work rules for the Department of Revenue require all employees, whether they reside in St. Louis County or elsewhere, to remain current in the payment of their personal and real property taxes
- Preference may be given to applicants with the following:
- Tax collections experience
- Ability to handle difficult conversations professionally
- Public sector work experience
Additional Information
The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.
The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.
All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.
HOW TO APPLY: Applicants interested in applying for this position should visit our website at www.governmentjobs.com/careers/stlouis. We only accept on-line applications.
EQUAL EMPLOYMENT OPPORTUNITY POLICY: The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at (314) 615-5429 for more information on this policy.
St. Louis County
Division of Personnel, 7th Floor
Clayton, MO 63105
(314) 615-5429
Relay MO 711 or 800-735-2966
An Equal Opportunity Employer
Fax: (314) 615-7703
www.stlouiscountymo.gov
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