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Posted: January 15, 2026 (0 days ago)

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Unemployment Compensation Tax Agent - Collections Support Unit

Commonwealth of Pennsylvania

Department of Labor & Industry

Fresh

Location

Pennsylvania, 17120

Salary

$59,345 - $90,211

per year

Closes

January 29, 2026

Job Description

Summary

This job involves collecting overdue unemployment taxes from employers in Pennsylvania, including negotiating payment plans, investigating their finances, and sometimes auditing their records or representing the department in hearings.

It's a good fit for someone detail-oriented with strong people skills who enjoys solving financial puzzles and doesn't mind occasional travel.

You'll work a standard full-time schedule with options for teleworking after probation.

Key Requirements

  • Bachelor’s degree with 18 college credits in finance and accounting, including at least 6 credits in accounting, or equivalent experience and training
  • Strong communication skills for interacting with employers and discussing financial matters
  • Ability to represent the department at hearings and handle potential criminal complaints
  • Experience or skills in conducting financial investigations and auditing employer records
  • Willingness to travel throughout Pennsylvania periodically
  • Proficiency in examining books and records of medium to large employers
  • Ability to work independently on unique case assignments with a mix of on-site, telework, and travel

Full Job Description

If you are driven by precision in tax compliance and the strategic challenges of the collections field, this position offers an ideal fit! As an Unemployment Compensation (UC) Tax Agent in the Office of Unemployment Compensation Tax Services, you will be responsible for collecting delinquent reports, contributions, interest penalties, and other amounts due from employers with outstanding liabilities. Join our team to use your motivation and outstanding interpersonal abilities to make a real difference in tax compliance.
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Requirements

As a UC Tax Agent for the Collections Support Unit of the Audit and Compliance Division, you will have an opportunity to utilize your strong communications skills as you will be in regular contact with employers to discuss payment arrangements and financial circumstances. You will also be responsible for representing the department at hearings and presenting information gathered during the examination of employer records, which may involve criminal complaints. Additionally, you may be tasked with conducting special investigations to determine the financial status of employers and making recommendations on whether to accept or reject applications for agreements to compromise. Furthermore, you can expect to perform auditing work, specifically examining the books and records of medium and large employers. Your responsibilities will involve a combination of traveling, teleworking, and working on-site. Each case assignment is unique and offers a wealth of fresh insights and learning experiences.

Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment, 37.5 hours per week
  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Schedule may vary based on operational needs. An alternate work schedule (AWS) is available.
  • Travel throughout Pennsylvania is required periodically. Travel expenses will be paid.
  • Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of the required probationary period.

    In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

    If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

    Additional details may be provided during the interview.

  • Salary: The starting salary is non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • A bachelor’s degree which includes or is supplemented by 18 college credits in finance and accounting, of which at least 6 college credits are in accounting; or
  • An equivalent combination of experience and training which includes 18 college credits in finance and accounting, of which at least 6 college credits are in accounting.
  • Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credits.


Other Requirements:
  • This particular position also requires possession of an active Pennsylvania driver's license which is not under suspension.
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.


Legal Requirement:

This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment.

Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.


How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

  • Veterans:

    • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

    Telecommunications Relay Service (TRS):

    • 711 (hearing and speech disabilities or other individuals).

    If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

    The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

    The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

    All diverse candidates are encouraged to apply.

    Additional Information

    • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
    • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
    • Your score is valid for this specific posting only.
    • You must provide complete and accurate information or:
      • your score may be lower than deserved.
      • you may be disqualified.
    • You may only apply/test once for this posting.
    • Your results will be provided via email.

    Check your resume before applying to catch common mistakes

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    Posted on NEOGOV: 1/15/2026 | Added to FreshGovJobs: 1/15/2026

    Source: NEOGOV | ID: neogov-pabureau-5189551