Clinical Supervisor 2 - Adult Behavioral Health

Full Job Description

Marion County Health & Human Services is looking for a positive, adaptable, and collaborative Clinical Supervisor to work in the Adult Behavioral Health Program. This position will be responsible for oversight and support of clinical teams that provide outpatient treatment and support services to individuals who are diagnosed with serious mental illnesses. An ideal candidate would have experience providing clinical and administrative supervision to behavioral health staff, be committed to fostering morale, and have creative problem-solving skills.

GENERAL STATEMENT OF DUTIES
Provides leadership and manages limited scope of services within one small to mid-sized service area or one large program area within the health department behavioral health divisions. Responsibilities include supervision of other clinical supervisory staff, program staff as well as financial and operational performance of the service or program.

SUPERVISION RECEIVED
Works under the general supervision of a health program manager or program supervisor who assigns and oversees work, establishes goals and reviews results obtained for overall effectiveness and for meeting department and county objectives.

SUPERVISION EXERCISED
Exercises full supervision for clinical supervisory, professional, technical and support staff. May also supervise interns and volunteers.

Requirements

The Clinical Supervisor for Assertive Community Treatment (ACT) serves individuals with serious and persistent mental health conditions and co-occurring substance use disorders.

Services are delivered according to ACT’s National Program Standards, fidelity standards, and OARs, including using a person-centered and recovery-oriented approach.

Provides clinical supervision to staff and interns; consultation to staff through case staffing and observation of clinical work; feedback to staff for professional development; personnel and performance management including staff recruitment and hiring, new employee orientation, and ongoing training.

Provides performance evaluations and initiates progressive discipline. Provides licensure supervision.

Maintains responsibility for direct services including monitoring customer service delivery and work processes; ensures compliance with payer requirements; monitors staff workload and productivity; develops/implements policies and procedures; addresses quality improvement needs; conducts staff time studies and sets work parameters.

Provides input on program development. May provide direct services, on call by telephone, and backup support.

Provides direct behavioral health services, including screening ACT referrals, mental health assessments, treatment planning, case management, consultation, individual and group therapy, crisis assessment and intervention.

Maintains accurate and timely clinical documentation in accordance with federal, state, county, and treatment program requirements under the direction of the program manager.

At least 75% of services are provided in the community, including individual homes, hospitals, jails, licensed care, shelters, etc.

Participates in after-hours on-call rotation to provide coverage to support individuals in crisis and provide consultation and coordination with other agencies and providers.

Hours of work may include weekends.

Participates fully as a member of the Marion County Assertive Community Treatment team as a supportive, reliable, positive, collaborative, and professional team member during the development of individual treatment planning, daily clinical team meetings, and client crisis intervention.

Provides administrative support to service area; monitors and approves leave time; initiates personnel actions and purchasing; addresses risk management/employee safety; implements county and department policy.

Ensures that any communication from the service area, representing the Health Department, is of a professional nature.

Assists in communication and coordinating services with other agencies; acts as Health Department representative on interagency committees; provides liaison with state agencies; develops partnerships; coordinates services across agencies and markets services.

Tracks client service data, including fidelity measures, utilization, client satisfaction, and outcomes. Identifies service gaps.

Documents services to meet OARs, CCO, and Health Department requirements.

Assists in monitoring contract/grants performance to assure compliance with requirements including developing service report and proposals.

Participates fully as a member of the Marion County Health and Human Services leadership team and the Adult Behavioral Health Supervisor team as a supportive, reliable, positive, collaborative, and professional team member.

Provides team development: how team members work together, conflict resolution; and delegation of hand-offs. Resolves personnel conflicts in an effective and helpful manner.

Effectively manages change by acting as a “lead change agent” with teams.

Maintains a positive attitude with leadership that conveys a clear direction of services, involving staff input and inspiring confidence and trust.

Driving is an essential function to meet the needs of this position for meetings in other offices, meetings in community, providing direct services to individuals enrolled in services, etc.

Performs other job duties as assigned by the supervisor.

Response Level 1: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Due to regular assignment, employee may be assigned a leadership role in the provision of essential services or response functions. Staff at this response level must complete Incident Command System 100, 700, 200, and 800 on-line or in-person training.

Qualifications

EXPERIENCE AND TRAINING

1. Possession of a Master's degree in Psychology, Social Work, Recreational Therapy, Music Therapy, Art Therapy or a Behavioral Science Field, or possession of a bachelor's degree in Nursing and licensed by the State of Oregon, or possession of a bachelor's degree in Occupational Therapy and licensed by the State of Oregon; AND
2. Three years of professional experience in a behavioral science field; AND
3. Two years of supervisory experience; OR
4. Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

SPECIAL REQUIREMENTS

Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment.

Applicants may be required to pass a practical knowledge and skills assessment as part of the interview process.

Complies with OAR 309-019-0231(7)(a): Upon hiring, all clinical staff on an ACT team shall have experience in providing direct services related to the treatment and recovery of individuals with a serious and persistent mental illness.

Clinical staff shall have demonstrated competencies in clinical documentation and engagement interventions.

Information regarding the minimum qualifications and physical requirements for the Oregon ACT team is available in section 309-019-0231 of the Oregon Administrative Rules.

Must possess a current driver's license in the applicant's state of residence and an acceptable driving history.

Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business.

The policy can be found at: http://apps.co.marion.or.us/APAP/.

Must possess and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806) as may be required to utilize personal vehicle.

The finalist for this position will be required to pass a criminal history background check, including finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position.

This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No.

12549).

This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana.

The Marion County Drug and Alcohol Use and Testing Policy can be found at: http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&pid=518.

This assignment is not represented by a union.

This is a full-time position, which is not eligible for overtime.

Typical Work Schedule: Monday through Friday, 8:00 am - 5:00 pm, with flexibility depending upon the needs of the department and program.

KNOWLEDGE, SKILLS, AND ABILITIES
Working knowledge of the principles and practices of individual and group counseling, case management methodology, behavioral modification, analysis and assessment, evidence-based practices, and the implementation of treatment interventions and protocols. Knowledge of clinical ethics, confidentiality, and privacy standards; community resources and referral services; clinical supervision techniques; and service monitoring practices. Familiarity with related health service principles; the State of Oregon Administrative Rules related to specialized health service areas; public health administration; integrated health care practices; and supervision and performance management.

Demonstrated ability to apply service and treatment theories relevant to specific behavioral and mental health fields across various levels of complexity. Skilled in diagnosing, evaluating, implementing, and monitoring treatment plans, and tracking client progress toward established goals. Proficient in analyzing and addressing social, psychological, and physical factors affecting clients and their families. Capable of negotiating, compromising, facilitating, solving problems, and resolving conflicts effectively. Experienced in coaching, mentoring, and training individuals and teams, as well as in developing and implementing policies and procedures. Strong communication skills, both verbal and written.

Ability to work independently in a fast-paced, team-oriented environment. Able to lead and supervise clinical supervisors and lead staff. Skilled in interpreting and applying federal, state, and county statutes, rules, and regulations relevant to program services. Competent in overseeing service planning, coordinating and managing resource utilization, and supporting the achievement of program goals and outcomes. Committed to continuous quality improvement initiatives. Able to establish and maintain effective working relationships with county employees, clients, government agencies, community organizations, and the general public.

PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; sits; moves about the work area; bends forward; climbs 1 floor of stairs; lifts, pushes, pulls and carries items weighing up to 15 lbs.; moves carts weighing up to 15 lbs.; operates a keyboard; speaks clearly and audibly; reads an 12 pt. font; hears a normal level of speech; on rare occasion will work in uneven areas.