Supervisory Air Traffic Control Specialist, MSS-4, Level 12 (Assistant General Manager)

Full Job Description

Serves as Assistant General Manager (AGM) within the Air Traffic Organization (ATO), Central Service Area, Air Traffic Operations Group (TCID1).

Responsible for managing and coordinating all air traffic operations and/or support activities and services within the assigned District.

Manages and directs a highly technical workforce consisting of numerous air traffic facilities of varying size, type, and complexity.

Applicants must demonstrate they possess required specialized experience.

Specialized experience for this position is defined as: 1) Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters positions for at least 1 year (52 weeks); OR 2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work; OR 3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.

AND In addition to the qualification requirements above, applicants must have held an MSS-3 OR a 2152 FG-14 position or above for at least 1 year (52 weeks) in an ATS facility in order to qualify for this position.

Qualification requirements must be met by the closing date of this vacancy announcement.

Duties and Responsibilities Continued: Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the district, higher ranking managers and supervisors, service center personnel, members of the state, local and federal government, other foreign government aviation officials, general public, representatives of the aviation industry and military.

Contacts take place in meetings and conferences or in unplanned situations where the AGM is a designated contact point.

These meetings have the potential for considerable consequence to the National Airspace (NAS).

The AGM has the delegated authority, within guidelines, to make commitments on behalf of the GM and DO in these meetings and situations.

The AGM shares full managerial responsibility and authority, reporting to the General Manager (GM) and acts in the absence of the GM, as required. Major Duties:

Applies extensive knowledge and experience in management of terminal and en route air traffic facilities to integrate air traffic operations, support services and administrative programs to advance the tactical use of concepts and technologies to achieve the strategic goals of the ATO and the Federal Aviation Administration (FAA).

Ensures that all district operational and support plans are integrated with the operational philosophy of the ATS directorate at all levels.

The incumbent provides input and guidance on policies, standards, and procedures as regards to all district activities, to ensure the safe, secure and efficient use of navigable airspace.

Identifies information needs, training requirements, and ad hoc and recurring reporting requirements to include reporting to the GM.

Applies his/her experience in managing and directing air traffic operations and/or support activities to maintain close connectivity with field facility operations and support activities throughout the District and to ensure that the GM and necessary district staff are able to respond quickly to unexpected and emergency situations.

Provides a timely as well as the accurate unfiltered flow of information up the management chain and responds to stakeholder concerns by focusing on systemic issues, professionalism, training, and system efficiency.

Applies a comprehensive understanding of the principles of management and strategic planning to plan, direct, coordinate, evaluate and manage the operational and support activities of a highly technical matrix organization consisting of Air Traffic Managers (ATM) and Support Managers (SM).

Works on complex projects and programs based on the objectives of the organization along with the GM and is responsible for strategic and tactical planning, communicating the organization's vision and objectives, setting priorities, coaching, and developing staff and organizational capabilities.

The AGM solicits feedback from the SMs and ATMs on shared responsibilities for safety, efficiency and a systems approach in the performance of the NAS.

Assists the GM as the focal for labor-management relations, civil rights, legal and security issues in consultation with all Staff Offices.

Supports and participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.

The AGM is responsible for the coordination of district management investigations.

Demonstrates the ability to collaborate with multiple organizational units; including the bargaining unit representatives, and projects to accomplish mission objectives by addressing tactical issues that require cooperation between different facilities, districts, and service units.

Ensures coordinated responses by working with counterparts and maintains a positive working relationship at the appropriate levels of other organizations to enable problem solving at the lowest level.

Applies a broad understanding of financial management, project and administrative processes to define, acquire and allocate budget, staff and other resources to accomplish objectives.

Fosters continuous improvement of in the delivery of air traffic services.

The AGM continually reviews and evaluates the performance of operational and support activities to ensure they are aligned with long and short term ATO and FAA goals and objectives, takes corrective action on those issues that affect the efficient operation of the organization, and coordinates action between facilities and identifies creative ways to improve performance.

Serves as second-level reviewer for performance evaluations of appropriate subordinate managers and employees in the operations/support areas, communicates and reinforces diversity, Equal Employment Opportunity and programs in all areas of responsibility, including selection, training and transfers.