Clinical Reintegration Specialist - Health Professional IV at Fort Logan

Full Job Description

Weekly Hybrid Working Arrangements

Minimum 4 days In Office and Maximum 1 day Remote Work

This position will comply with the Clinical Services Department's current

working arrangements.

Please note: Work arrangements are subject to change at any time.

The Colorado Mental Health Hospital in Fort Logan (CMHHFL) is one of two state hospitals serving our community. The vision of CMHHFL is to provide the highest quality mental health services to persons with complex, serious, and persistent mental illness within the resources available. Our mission is to support those individuals in achieving their recovery goals and reaching their full potential. CMHHFL provides inpatient treatment to adult patients, generally between the ages of 18-59. The hospital currently has 154 adult inpatient beds, over six treatment milieus serving civil and forensic individuals. Medical services, occupational therapy, neuropsychological-rehabilitation services, and trauma-informed care services are available for all patients throughout the hospital.
Through our core values listed below, CMHHFL staff is committed to:

• Individual dignity and respect
• Person-centered, evidence-based care
• Trauma informed recovery
• Multidisciplinary collaboration
• Diversity and inclusion
• Strong family and community partnerships.

The Clinical Reintegration Specialist position is a part of the Transitions Team within the Social Work Department and works in the 24-hour State psychiatric hospital with individuals voluntarily and involuntarily committed for treatment. Patients receiving treatment at CMHHFL have severe and persistent mental illness and may have traumatic brain injury, trauma disorders, and other complex dynamics. Each treatment team is multidisciplinary, including psychiatrists, psychologists, social workers, addiction specialists, occupational therapists, recreation therapists, creative arts therapists, nurses, physicians, and mental health clinicians. In addition, the hospital offers dietary, peer, and chaplain services.

The Social Work Department collaborates with patients, their families and/or support systems, and external stakeholders to plan, organize, and execute psychiatric treatment interventions and comprehensive aftercare plans with placement. Services include clinical assessment, treatment planning, individual therapy, group therapy, family therapy, counseling, and education. The Clinical Reintegration Specialist serves as a liaison between the hospital multidisciplinary team and community partners, state agencies, and other government entities. This position will take on primary responsibility (be the work lead) for the Discharge Barrier List (working collaboratively with the Director of Social Work) and will design workflows and a project plan to address discharge barriers. In addition, this position will take on a supervisory role with the Benefits Specialists assigned to the Transitions Team.

Requirements

About this position:

This position is the centralized specialist responsible for identifying placement resources across the State, establishing relationships with those stakeholders, developing processes to facilitate good and complete referrals, and liaising between CMHHFL , the assigned clinical social worker, and the placement locations. This position requires specialized knowledge regarding complex systems issues and points of access within those systems. This position collaborates and provides guidance to the assigned clinical social worker regarding best referral options to ensure good referrals are made, patient needs can be met, and cross-entity relationships strengthen. This position engages in problem solving and critical thinking to ensure referral submissions are complete, timely, and tracked. It is expected this position develops working relationships across treatment teams as well. This position works closely with treatment teams, social workers, the benefits specialists, and patients. This position is responsible for educating and collaborating with the clinical services team regarding community resources and proactively identifying and resolving potential barriers. This position requires case coordination skills, identification and development of process and procedure, applies critical thinking and analytical skills, and communicates effectively with others. This includes determining how to create and coordinate tracking processes to ensure timely referral response and ongoing cross departmental training. Lastly, this position analyzes problematic cases by anticipating barriers, assessing each barrier, and reaching conclusions that may result in new internal processes, systems, or education.

The role of the Clinical Reintegration Specialist includes providing support and education to people with serious and persistent mental illness and to community stakeholders regarding illness and care options in the community. This position begins collaboration with the treatment team and assigned clinical social workers from the patient’s time of admission throughout the course of their admission cycle. This position facilitates referrals for housing and assists in coordination and linkage of any other resource the individual may need upon discharge (identification cards, social security cards, green cards, birth certificates, vouchers, etc.). This may include completion of various assessments, conducting wellness check-ins, and collaborating on reintegration plans with patients. This position is expected to meet with patients as necessary, monitor progress towards discharge, monitor all discharge referrals, maintain confidentiality, and make site visits as often as is necessary to both build relationships with the various locations and assess continuity of care. The Clinical Reintegration Specialist accompanies the clinical social worker on placement site visits as needed. Other duties include:

Community and Stakeholder Liaison:

Responsible for identifying stakeholders and community resources throughout the entire State of Colorado, establishing relationships, and sharing information.

In order to do so effectively, this position engages in site visits, develops educational materials to provide to treatment and placement locations, and provides educational materials to CMHHFL staff.

Develops a comprehensive internal database of information regarding all treatment and placement locations, including but not limited to placement location, population served, bed count, exclusionary criteria, referral documentation requirements, etc.

Remains in communication with all treatment and placement locations to track bed availability and engage in post-discharge wellness checks and site visits.

Develops and implements an internal database for all treatment and placement referral submissions, obtains and submits all referral documentation, monitors the progress and outcome of each referral, and provides feedback to the treatment team and leadership.

Supports streamlined, timely, and appropriate referrals on behalf of CMHHFL and provides departmental training as needed.

Discharge Placement Referrals:

Responsible for knowing what information and materials are required for referrals to each placement location and is tasked with collaborating with the Social Work Department and multidisciplinary teams to ensure referral packets are complete and accurate.

Should additional documentation or information be required such as identification cards, green cards, social security cards, etc., this position supports acquisition of those items.

Once a referral is submitted, this position tracks the status of each referral and remains in communication with placement locations until the referral is closed.

Tasked with creating effective and efficient mechanisms for tracking outcomes.

Establishes practices on behalf of the hospital with placement sites that are mutually effective and include documentation needs and timeframes.

Throughout the process, this position maintains stakeholder relationships by soliciting feedback regarding processes and the goodness of fit of the various patients in their care admitted from CMHHFL.

Partners with placement sites across the State and engages in site visits to best learn the facility, establish relationships, and serves as the liaison should any placement site like to visit CMHHFL.

Program and Policy Development, Training, and Supervision:

• Responsible for establishing protocols with community agencies and developing comprehensive contacts to utilize for the facilitation of referrals.
• Analyzes patient needs and various office services and procedures to develop and implement protocols for the department regarding patient placement processes.
• Participates in education and training, remains current in multiple system agencies and community entry points, updates internal protocols and processes, and trains departmental staff.

Responsible for work lead supervisory responsibilities within the Transitions Team.

This includes provision of administrative supervision (monitoring progress of work, helping Transitions Team supervisor assess workload and processes), professional development, assisting Transitions Team supervisor with employee performance evaluations, employee coaching, staff scheduling, participates in reviewing position descriptions, assisting with recruitment, retention, interviewing and hiring, onboarding, and training, and ensuring hospital wide required training has been completed.

• Facilitates newly hired Benefits Specialists’ orientation, in collaboration with the social work department and other disciplines. Lastly, this position is responsible for the completion of department-specific audits to support high-quality documentation.

Auditing Processes and Consulting (Discharge Barrier List):

• Responsible for partnering with the CMHHFL quality department and medical records department to develop, implement, and apply the use of auditing tools designed to support effective and efficient ways in which to facilitate patient resource needs, discharge planning, and managing the Discharge Barrier List.

Works with Clinical Services leadership, OCFMH leadership, and the Quality Department on processes and audits of the CMHHFL Discharge Barrier List.

As internal and external system processes evolve, so too will these practices, which require ongoing updates to the auditing documents and practices.

Auditing tools are a mechanism to ensure we are staying in line with our stakeholders and best serving our patients to support efficient discharges to appropriate placements.

Auditing tools are accompanied by outcome data, which this position collects, analyzes, and interprets in order to present to leadership and problem solve.

Ultimately, the goal is to transition individuals to a lower level of care when appropriate, identify the best location to do that, and reduce the rate of return to hospitalization.

• Serves as a centralized consultant across the hospital. As such, the Specialist offers information, training, and consultation regarding community resources, placement locations, system barriers, and support problem-solving efforts.
• Responsible for coordinating care with identified stakeholders, collaboratively problem-solving barriers to community placement, and consulting with OCFMH leadership when needed to facilitate additional resources or escalations.

Other Duties As Assigned:

• Other duties as assigned include but are not limited to: hospital-wide ad hoc activities, patient transport assistance, committee involvement, etc.

Qualifications

Experience Only:

Seven (7) years of relevant experience in an occupation related to the work assigned to this position

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven (7) years.

Preferred Qualifications:

• Experience with care coordination or case management

• Experience with community resource navigation and referral management

• Experience with process development and tracking

Conditions of Employment:

FULL BACKGROUND CHECK: This position will have direct contact with vulnerable persons (as defined by C.R.S.27-90-111: "Direct contact" means providing face-to-face care, training, supervision, counseling, consultation, or medication assistance to vulnerable persons, regardless of the level of supervision of the department employee.

"Direct contact" may include positions in which persons have access to or unsupervised time with clients or patients, including but not limited to maintenance personnel, housekeeping staff, kitchen staff, and security personnel.)Full background checks include:CBI & FBI fingerprint check, Colorado Court Database check, Medicare Fraud Database, TRAILS Database check.

This position will also provide direct care to vulnerable adults requiring a CAPS check (as defined by C.R.S. 26-3.1-101, position provides services & support care to at-risk/vulnerable adults including case management, clergy, physical or mental health services, safety or welfare services).

Motor Vehicle Check: if the employee will drive a state-owned vehicle, either in an on-going capacity while performing their normal day-to-day job duties OR on occasion for training/meetings/client visits/etc

• Must possess a valid, non-restricted Colorado Driver’s License or an non-restricted U.S. Driver's License for positions within 30 miles of the CO state border

• Out-of-State Driver’s License holders must obtain a valid, non-restricted Colorado Driver’s License within 30 days of employment start date

• Travel: This position may accompany staff and patients on site visits and/or visit various community agencies as a part of their primary role.

Other: 2-step TB (tuberculosis) screening is required of all new employees upon hires
Annual influenza vaccination, Covid, and other vaccinations as required by the State of Colorado

May be exposed to bodily fluids or caustic chemicals.

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

1. Disclose that information on the application.

2. Explain why the prior termination or resignation should not disqualify you from the current position.

3. Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications.

Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:

  • Relevant years of state service experience.

Minimum Qualification Screening Process

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position.

You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process.

You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.Comparative Analysis Process – Structured

Application Review

After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit.

Your Work Experience/Job Duties

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here.

• You must be deliver the official appeal form to the State Personnel Board:

  • By email (dpa_state.personnelboard@state.co.us), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Additional Information

• How to apply to the State of Colorado(Youtube Video, Runtime 3:59, Closed Captions Available)

• The Assessment Process

• For Statewide Hiring Freeze NON-EXEMPTED position ONLY:

  • This job offer is contingent upon funding availability from all sources, including state and federal (if applicable), to start or continue.

• For additional recruiting questions, please contact Jeru Marshall: jerusalen.marshall@state.co.us

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS).

Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado.

Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values

We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve.

We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.

EEO Statement

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services.

Therefore, we encourage responses from people of all backgrounds and abilities.

The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g.

uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).

Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.