Clinical Administrative Specialist

Full Job Description

Serves as the Community Based Outpatient Clinic (CBOC) Administrative Officer/Coordinator for the General Medicine Service Line (GMSL).

The position is also responsible for performing key duties in the areas of administration, management analysis, financial coordination and investigation in support of numerous functional areas.

The CBOC Administrative Officer/Coordinator implements a system to communicate organization expectations and standards of conduct.

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 04/17/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement.

For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: GS 9 Minimum Qualifications: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization, and that provided the knowledge, skills, and abilities to successfully perform the duties of the position .

Examples of specialized experience would typically include, but are not limited to: Administrative management within a healthcare system; Knowledge of productivity, access to care, consult management and provider utilization; Managing requests for data, controlled correspondence and/or suspense items; Basic budget and accounting principles; Fund control point management or purchase card holder; Human Resources management.

OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have a master's or equivalent graduate degree or two (2) full years of progressively higher level graduate education leading to such a degree or LL.B or J.D in a related field of the position to be filled.

Education must have been obtained in an accredited college or university. (TRANSCRIPTS REQUIRED) OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have a combination of successfully completed graduate level education (in excess of the first year or 18 semester hours) and specialized experience equivalent to GS 7 described above to meet the total experience requirements.

Education must have been obtained in an accredited college or university.

(TRANSCRIPTS REQUIRED) GS 11 Minimum Qualifications: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Analyzing, identifying, interpreting and evaluating trends and issues related to productivity, access to care, consult management and provider utilization; Managing requests for clinical information, data pulls, controlled correspondence and suspense items; Knowledge of healthcare system accreditation and regulatory requirements; Coordination of credentialing and privileging documents; Management of administrative resources such as budget, contracting/procurement, space and equipment; Human Resources management such as recruitment, promotions, labor relations, performance reviews, position classification, employee orientation and training, developing functional statements and position descriptions, and compensation panels; Developing and utilizing budget estimates; Coordinating the flow of documents within the service line; Developing or revising administrative procedures, reports, or tracking mechanisms to improve effectiveness of clinical programs or administrative systems.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D.

or equivalent doctoral degree OR three (3) full years of progressively higher level graduate education leading to such a degree OR LL.M, in a related field of the position to be filled.

Education must have been obtained in an accredited college, or university. (TRANSCRIPTS REQUIRED). OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have an combination of successfully completed graduate level education (beyond the first 2 years) and specialized experience equivalent to the GS 9 as described above to meet total experience requirements.

(Only education in excess of a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree is credible.) Education must have been obtained in an accredited college, or university.

(TRANSCRIPTS REQUIRED).

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Provides support in the development of organizational structures and processes to ensure optimal administrative operations within CBOC's Ensures processes are in place to keep supervisors and clinicians informed of organizational updates, program changes impacting programs, and proactively identifies and solves problems before they become significant, while reasonable anticipating and developing solutions which will prevent problems.

Analyzes, summarizes, identifies, interprets and evaluates significant trends and issues.

Identifies metrics appropriate to the setting/program, reviews data, validates accuracy, analyzes findings, and makes programmatic recommendations based on analysis.

Manage requests requiring administrative action and delegating them within the Section assigned as warranted, including need for clinical information, report completion, data pulls, controlled correspondence and local, VISN 20, or National suspense items.

Responsible for the day-to-day management, oversight and reporting of fund control points for the assigned sections/departments.

Has responsibility for submitting required documentation to the Business Officer of the Service Line for the sections assigned including directing the development and submission of Human Resources action documentation and ensuring all actions are completed in accordance with Human Resources and VAPSHCS policies and regulations for matters involving recruitment, promotions, performance, awards and recognition, position classification, new employee orientation, training, disciplinary action, and competency assessments for clinical/non-clinical staff in the Federal Wage, Title 5, Title 38 and Hybrid Title 38 pay systems; and providing expert advice to clinical managers and supervisors regarding Human Resource issues Participate in quality improvement activities including administrative QI projects using the PDCA methodology.

Other duties may be assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.

Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday to Friday, 8:00am-4:30pm Telework: Ad-hoc.

This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Clinical Administrative Specialist/PD41294A and PD40788A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized