Clerical/Community Aide (Part-Time/Extra Help) (Bilingual)

Full Job Description

***This recruitment will close after 200 applications are received. We encourage you to apply as soon as possible. Bilingual candidates are encouraged to apply***

THE IDEAL CANDIDATE

The Community Services Agency is recruiting for part-time employees to perform translation and basic clerical duties within the StanWORKs Division.

The ideal candidates for this role are well rounded and charismatic individuals who are detailed oriented and have strong customer service skills.

All candidates who have a passion for public assistance and are eager to make a difference are encouraged to apply.

TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: April 18, 2026

Written Examination: Week of April 19, 2026

Oral Examination: Week of April 26, 2026

To learn more about the Community Services Agency click here.

THE POSITION

The Community Aide provides a variety of clerical support tasks, ranging from routine to more complex duties, under supervision.

This role centers on translation assistance along with clerical responsibilities and collaboration with community partners, primarily focusing on providing translation services for programs such as CalWORKS, CalFresh, and Medi-Cal.

Typical responsibilities include receiving applications from various sources, reviewing applications and applicants through data systems, and assigning applications to case managers for benefit eligibility evaluation.

Additionally, Aides assist customers in the Department lobbies by helping them file for benefits and directing them to the appropriate staff, as well as performing other clerical tasks.

This position serves as a valuable entry point for learning general clerical and county procedures.

As employees gain experience, they will work with increased independence while adhering to established guidelines. This job classification is part-time, and employees are classified as extra help.

Requirements

• Provide translation services to clients and assist with providing essential benefits related information
• Maintain alphabetic and numeric files by filing and retrieving a variety of documents
• Search files for specific information
• Complete necessary paperwork timely and accurately
• Meet and assist the public
• Provide information and referrals regarding services available within the community
• Answer the telephone, route calls, take messages
• Review documents for propriety and explain basic agency policies to applicants, clients, and the public; and
• Maintain routine operational records by transferring, coding and indexing data.

Qualifications

KNOWLEDGE

• Proper usage of language providing translation services for;
• Proper usage of English grammar and punctuation;
• Alphabetic and numeric filing procedures;
• Basic mathematics; and
• Modern office procedures and practices.

SKILLS/ABILITIES

• Follow oral and written instructions;
• Accurately perform a wide variety of clerical work of routine to average difficulty;
• Learn the operation of office equipment related to the job; and
• Deal with the public in a tactful and courteous manner.

We recognize your time is valuable, please only apply if you meet the following required qualifications.

EDUCATION/EXPERIENCE

• A combination of training and experience sufficient to gain the requisite knowledge, skills and abilities required.

Proof of education may be required for verification purposes at the time of application.

Applicants who are unable to submit proof must call 209-558-1200 to make other arrangements before 5 pm on the final filing date.

Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification.

DESIRABLE QUALIFICATIONS

In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application.

• Bilingual proficiency in English/Farsi, Pashto, Dari and/or Arabic; ability to pass a certification of oral testing.

Additional Information

APPLICATION PROCEDURES/FINAL FILING DATE

Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.

Resumes will not be accepted in lieu of a completed application.

Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application.

Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application.

The online County application is the primary tool used to evaluate your job qualifications.

EXAMINATION PROCESS
Most County recruitments consist of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.

GENERAL INFORMATION

CLASSIFICATION INFORMATION

Part-time extra help is a provisional classification where permanent status may not be obtained.

This position is subject to overtime, standby, shift, and callback assignments and will perform related duties as assigned.

This position is non-benefited except for participation in a 401a program with Nationwide.

RECRUITMENT ACCOMMODATIONS

Arrangements may be made to accommodate disabilities and religious convictions.

Applicants requiring testing accommodations are required to complete and submit the Testing Accommodations Request Form prior to the test administration date.

Special arrangements for religious convictions should be included in the "Additional Information" section of the application form.

GENERAL QUALIFICATIONS

• Pass County-paid pre-employment job-related background investigation.
• Perform job duties in a manner assuring a safe working environment for oneself and others.
• Maintain confidential information according to the legal standards and/or County regulations as required.
• Some positions may be required to possess and maintain a valid California Driver’s License and meet County insurability requirements.

APPLICATION AND/OR EXAMINATION APPEAL RIGHTS

Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring.

Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are emailed.

DISCLAIMER

Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service.

The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

The information contained in the bulletin is information which sets forth a general summary of benefits for this respective position. This information is not legally binding.

The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understanding(s), and such information prevails over information contained in this flyer.

Questions regarding this bulletin may be directed to the Stanislaus County Chief Executive Office/Human Relations.