Customer Service Representative (Clerical Assistant 3)
Commonwealth of Pennsylvania
Posted: April 1, 2026 (0 days ago)
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Commonwealth of Pennsylvania
Department of Environmental Protection
Location
Pennsylvania, 17120
Salary
$36,108 - $53,105
per year
Type
Closes
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job is an administrative support role in the Pennsylvania Department of Environmental Protection's Wilkes-Barre office, where you'll manage the Regional Director's schedule, handle communications with officials and the public, and prepare reports on environmental programs.
It involves coordinating meetings, proofreading documents, and serving as a key contact for staff submissions to higher offices.
A good fit would be someone organized, detail-focused, and comfortable with fast-paced office tasks who has basic clerical experience or a high school diploma.

Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week.
In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
If you are unable to telework, you will have the option to report to the headquarters office in Wilkes-Barre, PA. The ability to telework is subject to change at any time.
Additional details may be provided during the interview.
QUALIFICATIONS
Minimum Experience and Training Requirements:
Other Requirements:
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.
Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only.
Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.
All diverse candidates are encouraged to apply.
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