Clerical Assistant 1 (Seasonal) - Hills Creek State Park Complex

Full Job Description

Do you want to gain valuable experience in hospitality while working in a truly unique setting? If so, your moment has arrived! The Hills Creek State Park Complex offers an exceptional opportunity for an organized and friendly individual ready to transform our guests' vacations into unforgettable experiences. Do not miss this chance to develop your skills and elevate your career in a beautiful environment. Join us today, by taking the first step towards a rewarding future, and discover the success that awaits you!

Requirements

In this position, you will warmly welcome visitors both over the phone and in person, providing essential park information and addressing inquiries with a friendly and service-oriented demeanor. You will utilize the Activeworks Outdoors (AWO) system to manage registrations, collect revenue, and issue receipts for various park services, including campsite permits and retail purchases. Additionally, you will prepare refund requests for managerial approval and resolve visitor issues, such as double-booking, while generating reports and reconciling daily revenue discrepancies for the Park Manager's attention. Your role will also involve operating office equipment, typing and proofreading documents, and disseminating information to user groups and volunteers, all while maintaining the cleanliness and functionality of the office and visitor center.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• This is a seasonal, full-time position with no healthcare benefits. The season runs from approximately March 2026 until November 2026 at which time the employee will be placed on leave without pay. The employee will automatically be returned to employment approximately March 2027.
• This is a seven day a week operation and will be routinely scheduled to work weekends, evenings and holidays as needed for park operations and to meet seasonal needs.
• Telework: You will not have the option to telework in this position.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  

Qualifications

QUALIFICATIONS

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.