Child Support Specialist 1-Human Services-Bureau for Child Support Enforcement-Braxton Co.
State of West Virginia
FreshPosted Feb 23
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Posted: February 23, 2026 (0 days ago)
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Child Support Specialist Trainee-Human Services-Bureau for Child Support Enforcement-Mingo Co.
State of West Virginia
HUMAN SERVICES - BCSE - BUREAU FOR CHILD SUPPORT ENFORCEMENT
Location
West Virginia, 25305
Salary
$31,533 - $53,916
per year
Type
Full-Time
More Social Services jobs →Closes
March 11, 2026
Job Description
Summary
This entry-level job trains new hires to handle child support cases for the state, including learning how to process cases, locate parents, and enforce support obligations under supervision.
It involves customer service, basic research, and building skills to eventually manage a full caseload independently.
A good fit would be someone with clerical experience who is detail-oriented, reliable, and interested in helping families through public service.
Key Requirements
- High school diploma or equivalent
- Four years of clerical and/or paraprofessional experience, or equivalent college education (30 credit hours per year of experience)
- Ability to learn child support laws, regulations, and enforcement procedures
- Availability of a personal vehicle for work-related travel
- Willingness to undergo 12-month probationary period with monthly evaluations
- Strong customer service skills for handling inquiries and correspondence
- Commitment to maintaining confidentiality of sensitive information
Full Job Description
Mingo
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In a training capacity, performs entry - level Child Support Enforcement Work.
Through formal classroom training and on the job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE).
You will learn in this position with a training period where employees perform beginning level Child Support case work in processing cases through locations, case development, initial notice to non-custodial parents regarding obligation and Child Support Enforcement involvement.
Under close supervision will learn to acquire knowledge and abilities leading to the independent management of a case load in Child Support Enforcement.
This position requires monthly evaluation and progress monitoring by supervisory staff.
Will learn to acquire the knowledge and abilities to manage a caseload in the area of Child Support Enforcement; become familiar with agency policy and State and Federal Laws.
Will learn to locate parents, assets and sources of income and calculate the Child Support formula.
Research legal sources such as statutes, court opinions, rules and regulations, and compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies, and case files for the BCSE Attorney.
Performs beginning level work in responding to customer service inquires to include resolution of less complex case issues, compose routine correspondence, and maintains confidentiality of Information.
This posting is for a Caseworker. This Position is located in Mingo County.
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Alternate posting number: BCSE26084
Click The APPLY Link To Apply Online.
Qualifications
Training: High school diploma or equivalent.AND
Experience: Four (4) years of clerical and/or paraprofessional experience.
OR
Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.
Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment.
Additional Information
Probationary period of twelve (12) months - (SPB 3013)
To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience.
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